[COMPLETED] Scheduled Maintenance - Security Update
Date: 22nd June 2019
Time: 12:30 AM MYT
Maintenance Update:
Scheduled maintenance the Windows security update on the affected servers is completed. All service hosts under aforementioned servers are responding and will now resume their operations without any noticeable service impact.
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Dear Valued Customers,
*** Only clients hosted under the following Exabytes MY Windows shared hosting servers will be affected ***
Start : 21st June 2019, 10.00 PM MYT
End : 22nd June 2019, 3.00 AM MYT
ETA: 10-15 minutes per server
Affected servers:
Allium Cluster
Allium 103.6.199.134
Tansy 103.6.199.136 (M)
Dahlia 103.6.199.135
Crocus 103.6.199.137
Celosia Cluster
Celosia 103.6.199.140
Muscari 103.6.199.141
Ares Cluster
Ares 110.4.46.49
SMTP12 110.4.46.103 (M)
Phantom 110.4.46.63 (M)
Osiris 110.4.46.180
Pegasus 110.4.46.181
Enyo 103.6.199.21
SMTP8 110.4.46.200 (M)
Thorim 110.4.46.227
Excalibur2 110.4.46.107
Artemis 103.6.199.25
Hera 103.6.199.44
Empusa 103.6.199.45
SMTP15 103.6.199.32 (M)
Kratos 103.6.199.119
SMTP16 103.6.199.120 (M)
Katana cluster
Katana 110.4.46.99
Durendal 110.4.46.108
Kusanagi 110.4.46.111 (M)
Excalibur 110.4.46.107
Claymore 110.4.46.101
Arena 110.4.46.102
Casablanca 110.4.46.117
Extrange 110.4.46.113
Bahamut 110.4.46.112(M)
SMTP2 103.6.199.31
Destro 110.4.46.123
Arthas 110.4.46.4
Tiamat 110.4.46.6
SMTP3 110.4.46.7 (M)
Anubris 110.4.46.150
Caladbolg 110.4.46.154
SMTP4 110.4.46.156 (M)
Ragnaros 110.4.46.157
Blazefury 110.4.46.66
Garuda 110.4.46.160 (M)
Jaraxxus 110.4.46.161
Mimiron 110.4.46.162
Niniron 110.4.46.163 (M)
Pandaren 110.4.46.171
SMTP7 110.4.46.179 (M)
SMTP9 110.4.46.210 (M)
Ultima 110.4.46.195
Thorim 110.4.46.227
Gansus 110.4.46.205 (M)
Yari 110.4.46.222
SMTP10 110.4.46.223 (M)
Rio 110.4.46.224 (M)
SMTP11 110.4.46.177 (M)
Jotun 110.4.46.208
SMTP13 103.6.199.30 (M)
SMTP14 110.4.46.170
Tachi 103.6.199.46
EXSM15 103.6.199.118 (M)
SMTP17 103.6.199.121 (M)
SMTP18 103.6.199.122 (M)
Yari 110.4.46.222
Tasik cluster
Tasik 103.6.199.142
Kenyir 103.6.199.144 (M)
Kapas 103.6.199.111
Pulau Cluster
Pulau 103.6.199.100
Redang 103.6.199.101
Tioman 103.6.199.102
Pangkor 103.6.199.103
Aman 103.6.199.104
Payar 103.6.199.105
Jerejak 103.6.199.106
Rawa 103.6.199.107
Perhentian 103.6.199.108
Ketam 103.6.199.109
Sipadan 103.6.199.110
Mountainking 110.4.46.79 (M)
Kapas 103.6.199.111
SMTPPro
smtppro01 103.6.199.201 (M)
smtppro02 103.6.199.203 (M)
smtppro03 103.6.199.204 (M)
smtppro04 103.6.199.206 (M)
smtppro05 103.6.199.207 (M)
smtppro06 103.6.199.208 (M)
smtppro07 103.6.199.209 (M)
Notes: (M) is mail server
Maintenance details:
We will perform windows security update and reboot exercise toward all Windows shared servers batch by batch.
Maintenance affects:
During the maintenance window, relevant services (eg web, mail, mysql, control panel services etc) under target server will not available.
How to verify your email services is hosted on above listed server?
User may perform step as per below.
1) Open "command prompt" from the windows program or simply type "cmd" under program list to locate the command prompt.
2) Insert value "ping www.yourdomain.com" (For Web) or "ping mail.yourdomain.com" (For mail) to grab your web/mail service server IP, you may compare the output IP if it is listed under affected list.
Reference:
https://support.exabytes.com.my/en/support/solutions/articles/14000047914-how-to-use-ping-command
If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via helpdesk at (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.my
Best Regards,
Support Team
......................................
Technical Support Department