[COMPLETED] Server Account Migration for Linux Shared Hosting

Date: 6th Jul 2017
Time: 10.00PM MYT +0800

Maintenance update:
Scheduled migration task on 6th July is successfully carried out and completed.

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Date: 5th July 2017
Time: 9.00 PM MYT +0800

Maintenance update:
Scheduled migration task on 5th July is successfully carried out and completed. Next batch of maintenance will proceed on the scheduled time.

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Dear Valued Clients,

 

*** All clients host under listed server will be affected and notify privately ***


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Migration Description:
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We will migrate all accounts which is hosted under list of effected server to a new host environment with assign a new hostname. This maintenance will segregrate to two batches. Detail of each batch maintenance will stated below and new assigned hostname is stated in column.



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Batch 01 Date: 5th Jul 2017
Batch 01 Time: 8:00PM MYT

ETA: 2 hours


Batch 01 Effected Server:

msv02-kenobi.mschosting.com     (New assigned hostname "msv19-sh-kenobi.mschosting.com")
msv03-bobafett.mschosting.com     (New assigned hostname "msv20-sh-bobafett.mschosting.com")
msv04-bulduga.mschosting.com     (New assigned hostname "msv21-sh-bulduga.mschosting.com")


Batch 02 Date: 6th Jul 2017
Batch 02 Time: 8:00PM MYT

ETA: 2 hours


Batch 02 Effected Server:

msv02-sh-caterpillar.mschosting.com   (New assigned hostname "msv19-sh-caterpillar.mschosting.com")

msv03-cadbane.mschosting.com     (New assigned hostname "msv20-sh-cadbane.mschosting.com")

msv04-embo.mschosting.com     (New assigned hostname "msv21-sh-embo.mschosting.com")

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Migration Impact:
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1. During the migration, your website and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be retained.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. Any user email client configured with server hostname are require alter to new hostname as specified after migration.
5. You are advised to keep a backup of your website on your local terminal. You may generate the backup from your cPanel.

 
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!


 
Best Regards,
 
 
Support Team
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Technical Support Department