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Knowledge base
Exabytes MY - Billing
Billing General
10
Fraud Order
Security Question in Exabytes Billing System
How to generate Support PIN
Mobile Number in Exabytes Billing System
Retrieving Your Password for Exabytes Billing System
See all 10 articles
Domain/Hosting Renewal
3
Domain Payment Reminder
Billing System "Disable Auto-Renew" Function
How To Renew Domain Name Before Expiry Date?
Domain
General
12
Domain Name
Domain Name FAQs
Sub-Domain
What Is The Difference Between A Sub-Domain, Parked Domain And An Add-on Domain?
ICANN's New Rules: Verify Your Domain Email Address
See all 12 articles
Generic Top-Level Domain Name
4
What Is The Difference Between Domain Transfer and DNS Update?
Transfer Domain to Exabytes
Domain Name Extension with Limitation on Characters
WHOIS Contact Details update for Top Level Domain Name
Country Level Domain Name
1
.CA Domain FAQs
.my Domain Name
11
.my DOMAIN REGISTRY (MYNIC): Domain Transfer Registrant
.my DOMAIN REGISTRY (MYNIC): Retrieving User ID for .MY Domain
.my DOMAIN REGISTRY (MYNIC): Retrieving Password for .MY Domain
.my DOMAIN REGISTRY (MYNIC)
.my DOMAIN REGISTRY (MYNIC): Supporting Documents for Registering New .my Domain Name
See all 11 articles
Domain Name Server (DNS)
6
General DNS Propagation Information
Update domain nameservers via Client Area
Update DNS Records using DNS Management Tools via Client Area
How to point G Suite mail with DNS Management Tools
Windows 7, How to edit hosts file
See all 6 articles
Point domain name to Blogspot (OpenSRS)
1
Point domain name to Blogspot (OpenSRS)
FREE DNS Zone Tools Management
6
Free DNS zone point domain to Shopify
Free DNS zone point to Weebly
Free DNS zone point to Blogger
Free DNS zone point domain to Wix
FREE DNS ZONE point to Exabytes Hosting
See all 6 articles
Hosting Control Panel
cPanel
71
How to check Inodes usage in Linux hosting package
Inode Usage
What is Softaculous
How to access and install applications in Softaculous
Procedures To Change of Hosting Platform (Windows to Linux or vice versa)
See all 71 articles
WebsitePanel
37
How to point domain to Shopify with WebSitePanel
How to point domain to Weebly with WebSitePanel
How to point domain to Wix from WebSitePanel
Manual installation of WordPress in Website Panel
How to change password in Website Panel
See all 37 articles
Web Host Manager (WHM)
2
Setting up Google Apps Mail from WHM
WHM - Initial Setup Guide
MSPControl Panel
1
Creating A Customer/ User Account in MSPControl Panel
SolidCP
2
How to use Forgot Password option in SolidCP
How to reset control panel password after login in SolidCP
Hosting Tools
Network
7
Ping plotter
Trace Route
How to use PING command
Unix Traceroute and ping program - MTR
How to Flush DNS Cache From Your Computer?
See all 7 articles
File Transfer Protocol (FTP)
5
How to access FTP via FileZilla
How to access FTP via Windows Explorer
How Do I Configure My FTP Client?
Error when using FileZilla 3.7.*
Too many connections (number) from this IP in FileZilla
Website
7
Force redirect website to the SSL Certification connection using .htaccess file
URL masking
How To Clear Your Browser Cache?
What is browser cache ?
Taking Screenshot/PrintScreen
See all 7 articles
Cloud Servers
7
Minimum Space Requirement for Windows 2012
Getting Started
Backup Up Your Cloud Server
Restore Your Cloud Server From a Backup
Restarting Cloud Server For Upgrade To Take Effect
See all 7 articles
MySQL
2
Export and import database from linux terminal (SSH)
How to find Plesk domains exceeding disk quota?
Dedicated
7
How initiate a FTP connection to the server?
How to connect to a Linux server using SSH?
How to connect to windows server using Remote Desktop tool?
How to disable network discovery (Windows 2008)?
How to hide my Windows 2003 server from the Microsoft Computer Browser service?
See all 7 articles
Hosting, Website, Scripts
7
Getting started with Webhosting
How To Use formmail.cgi
How initiate a FTP connection to the server?
SSL Certificate warning when visiting Plesk login page
Set default page on Linux plesk using htaccess
See all 7 articles
CloudStore
3
How to create new backup schedule?
How to install CloudStore Client on my PC?
How to restore your backup files?
VPS
3
Blocking SPAM using Blacklist
How initiate a FTP connection to the server?
How to connect to windows server using Remote Desktop tool?
HyperV
2
How to disable network discovery (Windows 2008)?
How to hide my Windows 2003 server from the Microsoft Computer Browser service?
Windows SSD
2
How to check your VPS IP Address after provisioning
Windows SSD Control Panel User Manual
SolusVM
2
SolusVM Control Panel User Manual (Bootstrap Theme)
SolusVM Control Panel User Manual (Enhanced Theme)
Virtuozzo
5
How to connect to a Linux server using SSH?
How to do a full restore of my VPS via VZPP/PVA control panel?
How to take a full VPS backup via VZPP/PVA control panel?
Installing package with YUM
Set default page on Linux plesk using htaccess
Wordpress
1
Adding a Blog to Your Site [Video]
Weebly
2
Plesk PHP Settings
Weebly Themes not Updating
Migration of Data Center
1
FAQ - IP change for NS1.NETDNS.NET
Database
MySQL
14
Backup and Restore Mysql Database using Mysqldump
Backup/restore MySQL databases from cPanel
MySQL Trigger and View
Connection Strings for MySQL
Does your server support MySQL Front?
See all 14 articles
Microsoft SQL
6
Connect to MS SQL Server Database
Microsoft OLE DB Provider for SQL Server error '80004005'
Microsoft OLE DB Provider for SQL Server error '80040e4d'
Can I connect to MS SQL 2005 database server using MS SQL 2000 Enterprise Manager?
Using Enterprise Manager to Connect Microsoft SQL 2000 Database
See all 6 articles
PhpMyAdmin
7
Backup Mysql Database Using PHPMyAdmin
Changing Collation in PhpMyAdmin
Clone database using PhpMyAdmin
How to change the MySQL database table engine to InnoDB
How to optimize database through phpMyadmin
See all 7 articles
Microsoft Access
2
Connect to MS Access Database
Connection String for MS Access
Dedicated Server / Server Co-location / VPS
Data Center
3
Exabytes Data Center (PENANG DC) Visitation Request
Exabytes Data Center (KL DC) Visitation Request
Singapore Data Center Visitation Request
Windows Server
11
How to Run Windows Update
The terminal server has exceeded the maximum number of allowed connection
Windows VPS: How to reset the administrator login detail by WebSite Panel
Window VPS: How to install FTP service in IIS6
Domain Physical Path in Windows Server Server
See all 11 articles
DNS Settings
3
Managing Reverse DNS (rDNS)
How to point to Dedicated Server Default Nameserver
How to verify my website before switch over DNS?
Linux Server
7
How to install telnet in a Linux server
How to upgrade MySQL to 5.0 and PHP to 5.x on cPanel servers (Dedicated server which using cPanel)
How to change PHP 5 Handler from suphp to fcgi in WHM (Linux hosting)
How To Fix cPanel Error “IP Address Has Changed!” from Reseller panel WHM
How to open ports in WHM/SSH firewall?
See all 7 articles
Smartermail
1
Smartermail License expired
Cluster Setup
0
Virtual Private Server
0
Linux VPS
1
How to manage virtual private server at client billing portal
Plesk Server
8
How to retrieve your Plesk License Activation Key
How to Add Domain on your Plesk Web Admin (Exabytes)
Assign Let's Encrypt to a Website
How to create FTP Access on Plesk Admin
How to Add Domain on your Plesk Web Admin (Usonyx)
See all 8 articles
Security Updates
1
How to update server's kernel
Site Builder
Weebly
2
How to activate FREE Weebly in your Linux shared hosting account
How to add Weebly to your existing Exabytes Hosting Plan
RV SiteBuilder
36
Configure EBossss blog plugins
Create Visitor Counter with EBossss
Creating Blog Categories with EBossss
Creating blog with EBossss
Creating Bookmark with EBossss
See all 36 articles
EBuzzzz Email Marketing
Ebuzzzz V1
20
Ebuzzzz: "Text/HTML version does not contain an unsubscription link" alert
Ebuzzzz: AutoResponder
Ebuzzzz: Create a Chinese Characters(Unicode) Message
Ebuzzzz: Create a List
Ebuzzzz: Create a Message
See all 20 articles
Ebuzzzz V2
9
Ebuzzzz: Campaign Review By subscriber List
Ebuzzzz: How To Create Ebuzzzz Campaign
Ebuzzzz: How To Create Email Bounce
Ebuzzzz: How To Create Email Subscriber
Ebuzzzz: How To Create Subscriber List
See all 9 articles
Ebuzzzz version 11.x
2
How To Create Subscriber List
How To Create Email Subscriber
Addon Service
Sitelock
1
How to login to SiteLock dashboard?
SpamExperts
12
SpamExpert general FAQ Questions
How To Enter SPAM Expert Dashboard
How to Report Spam in Spam Expert
How To Check Incoming Mail Logs In SPAM Expert
How To Check Quarantine Email In SPAM Expert
See all 12 articles
SSL
4
What is SSL ?
SSL purposes
Purchasing SSL Certificate Information
What should I do if I receive AutoSSL Expiry Notification
goMobi
2
What Is GoMobi Website and how it work
How to access gomobi via client area
Content Delivery Network (CDN)
6
What Is CDN
How to add the CDN resources
How to Enable CDN for Static Website
How to Enable CDN for WordPress
How to Enable CDN for Joomla
See all 6 articles
Acronis Backup Cloud
26
Firewall Access Ports
Installing Acronis Backup Cloud Windows / Linux / Mac Agents
Uninstalling Acronis Backup Cloud Windows / Linux / Mac Agents
Manual Uninstallation of Backup Client for Linux
Create Backup Policy To Backup Your Server / VM / PC
See all 26 articles
Cloudflare
160
Getting Started with Cloudflare
Changing domain nameservers to Cloudflare
Whitelist Cloudflare IP addresses
Cloudflare Dashboard
Create Cloudflare account and add a website
See all 160 articles
R1Soft
2
Getting to know your R1Soft Restore Backups
R1Soft Restore Backups - Restoring or Downloading Particular Files
Sucuri Firewall Protection
1
How to Enable Sucuri Firewall Protection
Web Application
WordPress
13
WordPress administrator password reset
Changing WordPress Theme via phpmyadmin
WordPress theme change via phpMyAdmin
Install WordPress under Windows Hosting ( WebSitePanel )
Install WordPress under Linux Hosting ( cPanel )
See all 13 articles
Joomla
2
How to check Joomla version ?
How to configure email setting for Joomla!
OpenCart
2
How to configure Email Settings in OpenCart 1.5
How to force Opencart to work with HTTPS
Magento
1
SSL on Magento version 1.9
Abuse and Security
Web Security
4
How to handle Google Attack Site Report?
How to deal with "This site may be hacked" message
Why Google Blacklist? How to resolve?
Compromised Websites Recovery
General
FAQ
3
Retrieve Hosting Account Password from Exabytes Billing System
Windows or Linux Hosting Package ?
Professional Migration Service
Getting Started
2
Google Chrome Browser - 'Your connection is not private'
Connecting Facebook & Google To Your Exabytes Account
Cloud
How To
28
Changing Time Zone
How to Start and Stop Virtual Server
How to stop/disable SNMP service
Create Domain at Cloud DNS Zones
How to access Virtual Server's Firewall Configuration
See all 28 articles
FAQ
8
Auto Backup
Available Virtual Machine Template
Cloud Hosting Minimum Disk Space Size Requirement
Common FAQ
cPanel License
See all 8 articles
Office 365
Office 365
6
Office 365 Admin Setup using Setup Wizard
Add a domain to Office 365
Assign Office 365 License to User Accounts
Set up Office 365 for Business Essentials Plan
Set up Office 365 for Business Plan
See all 6 articles
WordPress Hosting
WordPress Hosting
24
How to activate your WordPress Jetpack subscription
How do I activate SSL Certificate for my WordPress domains?
How do I access to my WordPress admin dashboard?
How to manage DNS records for your WordPress domains
How to Add Additional DNS for your extra WordPress Domains
See all 24 articles
EBiz MailPro
EBiz MailPro
1
Setting Up EBiz MailPRO Full Guide
Scam type emails
Attachment Scam
1
Sample of Attachment Scam
Checkup Scam
1
Sample of Checkup Scam
E-Payment Scam
1
Sample of E-Payment Scam
Email Clients
Outlook
10
Configure an email on Outlook 2007
Configure an email on Outlook Express
Configure an email on Outlook 2003
Configure an IMAP account in Microsoft Office 2016
How to enable SMTP authentication for Microsoft Outlook 2007
See all 10 articles
Thunderbird
2
Creating a POP3 Email Account in Mozilla Thunderbird
Creating an IMAP Email Account in Mozilla Thunderbird
iPhone
1
Setup email account onto iPhone Mail
Android
1
How to setup email account in Android Smartphone
Email
Webmail - cPanel
16
How to view complete email header in Horde Webmail, Roundcube Webmail, and SquirrelMail Webmail
How to access to cPanel and Webmail in Linux hosting
Differences : Horde, SquirrelMail, and RoundCube Webmail ?
Creating cpanel User/Account Level Filtering to move the Email to Junk folder
Creating cpanel User/Account Level Filtering to filter certain keyword
See all 16 articles
Smartermail v15 - Windows
19
How to get email header from Smartermail
How to change Smartermail password according to new password policy
How to override default spam filtering rules and Adding Trusted Sender from Smartermail
Greylisting on SmarterMail
Migrate Mailbox data from Third Party Mail servers to SmarterMail
See all 19 articles
Email Client
41
How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
How to setup POP3 Email Account in iPad
How to setup IMAP email account in iPad
How to setup email account in iPhone
How to setup email account in Microsoft Outlook 2013
See all 41 articles
General
23
Discontinue of TM E-Mail services
Default TXT record for Google Apps Mail
What is the maximum email size and attachment I can sent out at a time?
Email Forwarding Policy
How to verify if SPF record is setup correctly
See all 23 articles
Smartermail v16 - Windows
22
Create email account in SmarterMail v16
Reset email account password by Admin account in SmarterMail v16
Adjust email space for email account in Smartermail v16
How to get email header from Smartermail v16
How to create email signature in Smartermail v16
See all 22 articles
Office 365
0
Business Email
16
Attachment Size Limits
Business Email Webmail Access
Calendar Appointments
Changing Passwords
Checking Mailbox Size Usage
See all 16 articles
Business Email ActiveSync
3
Setting up ActiveSync account in iOS8
Setting up ActiveSync in Outlook 2013
What is ActiveSync, and do I need it?
Email
22
About Email
Enable submission SMTP port (587)
How to view message headers from the email?
Importing Contacts into Webmail (Horde)
Increase Courier-IMAP connections on Linux server within plesk
See all 22 articles
