[COMPLETED] Scheduled Maintenance - Servers Consolidation: msv55-sh-alder.mschosting.com [103.6.196.37]

Date: 22nd Nov 2019

Time: 07:40 PM MYT

Maintenance update:
The server consolidation exercise has been completed successfully. Services on the server now resume their operations without any noticeable services impact.

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Date: 20th Nov 2019

Time: 03:12 PM MYT

Maintenance update:
The maintenance has been postponed and scheduled to run on 21th Nov 2019 at 07:00 PM MYT. Once maintenance has been carried out we will update this announcement. We apologize for any inconvenience caused.

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Dear Valued Clients,

Greetings from EXABYTES!

As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out a server consolidation exercise.

Date: 20th Nov 2019

Time: 07:00 PM MYT

ETA: 5 hours

Maintenance Affect

All clients hosted under msv55-sh-alder.mschosting.com [103.6.196.37] will be affected by this relocation maintenance.

What will happen during the maintenance? 

1. A downtime is to be expected during the server consolidation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the consolidation exercise.

3. Server hostname will be changing to msv23-atrahasis.mschosting.com 

4. User that using server hostname for email client need to change to  msv23-atrahasis.mschosting.com 

What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major consolidation exercise. Once again, we thank you for your wonderful support, understanding and great patience.

If you have any concerns or questions about this migration exercise, please feel free to contact us at support@exabytes.my

Best Regards,

Support Team

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Technical Support Department