[COMPLETED] Service Disruption - SMTP12 - 110.4.46.103

Date : 01st May 2016

Time: 08:20 PM MYT

 

Service Disruption Update:

BMR process for C: partition is completed. All mail services now resume their operations smoothly at server end without any noticeable service impact.


Thank you for your patience and have a nice day!


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Date : 01st May 2016

Time: 07:30 PM MYT 
ETA  :  N/A

 

Service Disruption Update:

BMR process is still running for C: partition.

We will post another updates once it become available.

 

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Date : 01st May 2016

Time: 05:00 PM MYT 
ETA  :  N/A


Service Disruption Update:

The checkdisk process is completed on the C: partition and we have found a file system is corrupted on the C: partition. We are going to perform BMR (Bare metal restore) for C: partition.


What is BMR?

Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.


We will post another updates once it become available.


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Date : 01st May 2016

Time: 04:30 PM MYT 
ETA  :  N/A

 

Service Disruption Update:

Checkdisk process is running on server.

 

We will post another updates once it become available. 

 

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Date : 01st May 2016

 

Time: 04:00 PM MYT 
ETA  :   N/A

 

Service Disruption Update:

Our engineers are still working on the issue.

 

We will post another updates once it become available. 

 

 

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Date : 01st May 2016

 

Time: 02:00 PM MYT 
ETA  :   N/A

 

Service Disruption Update:

Our engineers are still working on the issue.

 

We will post another updates once it become available. 

 

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Date : 01st May 2016

Time: 12:00 PM MYT 
ETA  :   N/A


Service Disruption Update:

Our engineers are still working on the issue.


We will post another updates once it become available. 


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Dear Valued Customers,

 

Date : 01st May 2016

Time: 10:30 AM MYT 
ETA  :   N/A

 

*** Only client's email services hosted on this server SMTP12 will be affected ***

 

Service Disruption Details:

Our Monitoring system found that all mail services for this server are not responding.

We will perform a details check on the server and post another updates once it become available. 

 

Service Disruption Effects:

During the service disruption period, IMAP, SMTP, POP3 and Webmail services inside this server will not be available.

 

Best Regards,

 

 

Support Team
......................................
Technical Support Department