Dear Valued Clients,
*** Only clients hosted on Firecrest server will be affected and notified privately ***
Date: 18th June - 30th June 2016
Time: 8:00PM MYT +0800
Effected Server : Firecrest (18.104.22.168)
We will migrate all accounts which is hosted under Firecrest 22.214.171.124 to the following newer servers:
1. During the migration, your web site and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP will switch once the account is successfully migrated to the new server.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A record to IP include in our notification after the migration has been done.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!
Technical Support Department