[COMPLETED] Schedule Server Maintenance - Selected Linux servers

Date: 15th Jun 2016
Time: 07.05 AM MYT +0800
 
Maintenance Details:
RAID rebuild progress is now complete.
All services now resume their operations smoothly without any noticeable service impact.

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Date: 15th Jun 2016
Time: 07.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 98%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 06.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 89%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 05.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 72%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 04.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 55%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 03.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 38%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 02.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 22%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 01.00 AM MYT +0800
 
Maintenance Details:
Currently RAID rebuild progress is still running and completed 10%.
We will keep you updated with rebuild status on this news announcement.
 
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Date: 15th Jun 2016
Time: 12.30 AM MYT +0800
 
Maintenance Details:
Degraded harddisk has been successfully replace and currently RAID rebuild process in progress.
Slowness symptom shall occured during this window.

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Dear Valued Clients,
 
*** Only clients hosted on the following servers will be affected ***

Date: 14th June 2016
Time: 11.59 PM MYT +0800
ETA : 1 hour
 
Maintenance Details:
Few of our shared hosting servers harddisk were found degraded and immediate harddisk replacement action needed to arrange tonight.


List of affected servers


msv22-luminosaurus 103.6.198.138

msv22-metablaze 103.6.198.136

msv22-govindasaur 103.6.198.137

 

What is RAID?

https://support2.exabytes.com.my/kb/a1774/raid.aspx
 
There is RAID rebuild arrangement after replacement action, significant slowness on server performance during rebuild process will be expected. We expect the RAID rebuild process will be completed in the range of 24-48 hours once the disk has been replaced.

The server will be under closed monitoring during this window and we shall keep the rebuild progress updated on this support announcement.

 

Maintenance Affects:
All services under aforementioned server will not available during maintenance period.


Best regards,


Technical team


---------------------
Technical Support Department