[COMPLETED] Service Disruption - Jarvis - 110.4.45.44

Date : 10th Aug 2016
Time : 10:20AM MYT +0800



Service Disruption update:

Distributed denial of service (DDOS) attack on the server  is resolved now.

The incoming and outgoing from the International traffic to this server IP has been released, server is now up and all services are working fine.

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Date : 07th Aug 2016
Time : 12:00PM MYT +0800

Service Disruption update:
Server black-hole has been removed and we are closely monitoring the server to avoid any further attacks. Please wait for our next update.
If you face any issue please contact support.

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Date : 07th Aug 2016
Time : 11:00AM MYT +0800

Service Disruption update:
Mitigation still in process and we will update the announcement once we get update from our upstream provider.

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Dear Valued Customers,

Date : 07th Aug 2016
Time : 10:00 AM MYT +0800
ETA : N/A
 
*** Only clients hosted on Jarvis server will be affected ***

Service Disruption Details :
We have noticed a huge incoming distributed denial of service (DDOS) attack on the server Jarvis.
The incoming and outgoing from the International traffic to this server 110.4.45.44 IP has been blocked currently to maintain the network stability.

What is DDos attack?
Incoming traffic from many different source flood victim and cause the site/server not response on time with other validate request.

Service Disruption Affects :
All services are not available to International visitors for this server and sorry for the inconvenience caused.
 

Best Regards,

Support Team
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Technical Support Department