[COMPLETED] Service Disruption - LEO - 110.4.46.48

Date : 16th Aug 2016
Time: 9:10 AM MYT +0800

 

Service Disruption Update:

Web service for this server is now responding and will now resume their operations smoothly without any noticeable service impact.

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Date : 16th Aug 2016
Time: 4:30 AM MYT +0800

 

Service Disruption Update:
BMR process completed.
Our engineers are still working at server end as the server failed to boot up and stuck.
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Date : 16th Aug 2016
Time: 3:30 AM MYT +0800

 

Service Disruption Update:
BMR process currently running at 94.00%

We will update the news announcement with the BMR status.

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Date : 16th Aug 2016
Time: 2:30 AM MYT +0800

 

Service Disruption Update:
BMR process currently running at 86.00%

We will update the news announcement with the BMR status.

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Date : 16th Aug 2016
Time: 1:30 AM MYT +0800

 

Service Disruption Update:
BMR process currently running at 78.00%

We will update the news announcement with the BMR status.

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Date : 16th Aug 2016
Time: 12:30 AM MYT +0800

 

Service Disruption Update:
BMR process currently running at 68.00%

We will update the news announcement with the BMR status.

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Date : 15th Aug 2016
Time: 11:30 PM MYT +0800

 

Service Disruption Update:
BMR process currently running at 62.00%

We will update the news announcement with the BMR status.

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Date : 15th Aug 2016
Time: 09:00 PM MYT +0800

 

Service Disruption Update:
BMR process currently running at 45.00%

We will update the news announcement with the BMR status.

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Date : 15th Aug 2016
Time: 07:30 PM MYT +0800

 

Service Disruption Update:
BMR process currently running at 32.00%

We will update the news announcement with the BMR status.

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Date : 15th Aug 2016
Time: 06:00 PM MYT +0800

 

Service Disruption Update:
BMR process currently running at 21.00%

We will update the news announcement with the BMR status.
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Date : 15th Aug 2016

Time: 05:00 PM MYT +0800


Service Disruption Update:
BMR process currently running at 13.68%

We will update the news announcement with the BMR status.

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Date : 15th Aug 2016
Time: 01:30 PM MYT +0800


Service Disruption Update:
The OS data crashed and unable to boot up/ detected in the BIOS. Our engineers are now working on Bare Metal Restoration (BMR) process undergoing.

What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
 
We will provide you with the latest updates on our close monitoring and developments from time to time on BMR.

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Dear Valued Clients
 
Date : 15th Aug 2016
Time: 12:30 PM MYT +0800
ETA  : N/A


*** Only clients hosted on LEO server will be affected ***


Service Disruption Details :
Our monitoring system has detected web service for this server is not responding.
We will perform a detailed check on the server and post another updates once it become available
 
Service Disruption Affects :
During the Service disruption web service will not be available.
 
Best Regards,


Support Team

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Technical Support Department


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