[COMPLETED] Scheduled Server Maintenance - Datousaurus - 103.6.196.156


Date: 23rd Aug 2016

Time: 10.10PM MYT +0800

Maintenance Update:

The maintenance has been completed ahead of scheduled. The server is up and all services are now resume their operations smoothly without any noticeable service impact.


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Dear Valued Clients,

 

*** Only clients hosted on Datousaurus server will be affected ***


Date: 23rd Aug 2016
Time: 10.00PM MYT +0800
ETA  : 30 Mins


Maintenance Details:
One of our shared hosting server: Datousaurus [103.6.196.156]  harddisk were found degraded and immediate 2nd phase harddisk replacement action needed to arrange tonight This harddisk replacement action will include converting storage from SATA to SAS.


 There is RAID rebuild arrangement after replacement action, significant slowness on server performance during rebuild process will be expected. We expect the RAID rebuild will be completed in the range of 24-48 hours of range once the disk has been replaced.


What is RAID?
https://support.exabytes.com.my/KB/a1774/raid.aspx


The server will be under closed monitoring during this window and we shall keep the rebuild progress updated on this support announcement.
 
Maintenance Affects:
All services under aforementioned server will not available during maintenance period.
 

Best regards,



Technical team


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Technical Support Department