[Completed] Service Disruption - msv54-sh-tombstone [110.4.45.215]

Date : 4th Sep 2016
Time : 09:15 AM MYT +0800

 

Service Disruption Update:
The server is up and all services will now resume their operations smoothly without any noticeable service impact.

 

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Date : 3rd Sep 2016
Time : 11:50PM MYT +0800

 

Service Disruption update :

Mitigation still in process we will update the announcement once we get further update.

 

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Dear Valued Customers,

Date : 3rd Sep 2016
Time : 10:50PM MYT +0800
ETA  : N/A

*** Only clients hosted on msv54-sh-tombstone server will be affected ***

Service Disruption Details :

We have noticed a huge incoming distributed denial of service (DDOS) attack on the server msv54-sh-tombstone.
The incoming and outgoing from the International traffic to this server IP has been blocked currently to maintain the network stability.

What is DDos attack?
Incoming traffic from many different source flood victim and cause the site/server not response on time with other validate request.

Service Disruption Affects :
All services are not available to International visitors for this server and sorry for the inconvenience caused.

 
Best Regards,

Support Team
......................................
Technical Support Department