[COMPLETED] Server Account Migration for Linux Shared Hosting - Freesia 110.4.45.125

Date: 4th Oct 2016

Time : 10 AM MYT +0800

Maintenance update :
Thanks for patiently and cooperate with us. Currently the migration task has been successfully carry out and completed. All user account shall operate flawlessly under new hosting environment.

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Dear Valued Clients,


*** Only clients hosted on Freesia server will be affected and notify privately ***


Date: 30th Sep 2016 - 6th Oct 2016

Time:

Weekday: 8:00PM - 6:00AM MYT (30 Sep - 6 Oct 2016)
Weekend: 12:00PM - 6:00AM MYT (1 & 2 Oct 2016)

Effected Server : Freesia 110.4.45.125


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Migration Description:
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We will migrate all accounts which is hosted under Freesia 110.4.45.125 to the following server:

msv56-sh-basswood 103.6.196.46


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Migration Impact:
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1. During the migration, your web site and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP will switch once the account is successfully migrated to the new server.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A record to IP include in our notification after the migration has been done.
 
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!
 
Best Regards,
 
 
Support Team
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Technical Support Department