[COMPLETED] Service Disruption - Leyland - 110.4.45.66


Date: 17th October 2016

Time: 3:00AM MYT +0800

 

Service Disruption Update:
The file system check (FSCK) process has been completed successfully on the server.
All services will now resume their operations without any noticeable service impact.

Thank you for your patience and have a nice day!

 

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Date: 17th October 2016
Time: 6:00AM MYT +0800


Service Disruption Update:
Our engineers are still working. We should come back as soon as there are any new developments!
Thanks for your kind patience.

 

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Date: 17th October 2016
Time: 5:00AM MYT +0800

Service Disruption Update:
Server partition has detect symptom of file system errors. We have scheduled to bring down server for file system check (FSCK) on the server.  During the period, all services will not be available until its complete. 

Once the process will be completed and we will update with the details.

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Date: 17th October 2016

Time: 3:00AM MYT +0800


Service Disruption Update:
The file system check (FSCK) process has been completed successfully on the server.
All services will now resume their operations without any noticeable service impact.

Thank you for your patience and have a nice day!

 

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Date: 17th October 2016

Time: 1:10AM MYT +0800


Service Disruption Update:
Server partition has detect symptom of file system errors. We have scheduled to bring down server for file system check (FSCK) on the server.  During the period, all services will not be available until its complete.  Once the process will be completed and we will update with the details.

 

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Date: 16th October 2016

Time: 10:45 PM MYT +0800


Service Disruption Update:

Disk replacement completed completed successfully on scheduled, Services on the server started working fine.


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Date: 16th October 2016

Time: 8:00 PM MYT +0800


Service Disruption Update:

Our team found bad sector on harddisk  and there will be schedule harddisk replacement tonight below are the details.


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Date: 16th October 2016

Time: 10:00 PM MYT +0800

ETA : 30min

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There is RAID rebuild arrangement after replacement action, significant slowness on server performance during rebuild process will be expected. We expect the RAID rebuild will be completed in the range of 24-48 hours of range once the disk has been replaced. 


What is RAID?

https://support.exabytes.com.my/KB/a1774/raid.aspx 

 

The server will be under closed monitoring during this window and we shall keep the rebuild progress updated on this support announcement.


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Date: 16th October 2016

Time: 6:10 PM MYT +0800


Service Disruption Update:

Our team still checking on the server.


We will post another updates once it become available.


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Dear Valued Customers,

 

Date: 16th October 2016

Time: 5:30 PM MYT +0800

ETA : N/A

 

*** Only clients hosted under this server will be affected and notify privately ***

 

Service Disruption Details:

Our monitoring system has detected the services for this server is not responding. Our technical engineers are checking and working on this.


We will perform a details check on the server and post another updates once it become available.

 

Service Disruption Affects:

During the service disruption, All services for this server will not be available.

 


Best Regards,

 

Support Team

 

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Technical Support Department