[COMPLETED] Service disruption - Windows : Thorim (110.4.46.227)


Date: 11th Nov 2016
Time: 10.30 PM MYT+0800

Service Disruption Update:
Our engineers recovered the server  successfully after data restoration.  All services are up responding and will now resume their operations smoothly without any noticeable service impact.

======================


Date: 11th Nov 2016
Time: 9.30 PM MYT+0800

Service Disruption Update:
The  OS data crashed and unable to boot up/ detected in the BIOS.  Our engineers are working on data restoration on other server to bring up the server in shortest time.

================


Date: 11th Nov 2016
Time: 9.00 PM MYT+0800

Service Disruption Update:
Our engineers are still working on the server. We should come back as soon as there are any new updates.

================


 Date: 11th Nov 2016
Time: 8.00 PM MYT+0800
 ETA: 2 hr

*** Only clients hosted on the Thorim (110.4.46.227)- Windows servers will be affected ***

Service Disruption Details:
Our monitoring system has detected that all services for this server is not responding. Our technical engineers are checking and working on this.

We will perform a details check on the server and post another updates once it become available.
 
Service Disruption Affects:
During the service disruption  all services for this server will not be available.

Best regards,

Support team
-------------------
Technical Support Team