[COMPLETED] Service Disruption - xl-bertha : 103.6.196.120

Date: 16th Nov 2016
Time: 8.00PM MYT+0800


Service Disruption Update:

Services on the server started responding and will now resume their operation without any noticeable service impact.

Thank you for your patience!

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Date: 16th Nov 2016
Time: 5.00PM MYT+0800

Service Disruption Update:
The server access is positive,but our senior engineers are still working on Mail services.
We should come back as soon as there are any new updates.

Thank you for your patience!

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Date: 16th Nov 2016

Time: 02:30 PM MYT+0800

Service Disruption Update:
The server access is positive,but our senior engineers are still working on the network issue. We should come back as soon as there are any new updates.

Thank you for your patience!

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Date: 16th Nov 2016 

Time: 10:00 AM MYT+0800


Service Disruption Update:

Our technical engineers are still working on the server. We should come back as soon as there are any new updates.


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Dear Valued Clients,

 

Date: 16th Nov 2016 

Time: 5:53 AM MYT+0800

ETA : N/A


*** Only clients hosted on this xl-bertha server will be affected ***

 

Service Disruption Details:

Our monitoring system has detected all the service for this server has not been responding. 


We will perform a details check on the server and post another updates once it become available.

 

Service Disruption Affects:

During the Service disruption period all services for this server will not be available.


Best Regards,

 

Support Team

....................................

Technical Support Department.