[COMPLETED] Service Disruption - xl-juggernaut : 103.6.196.122

Date: 18th Nov 2016
Time: 08:30 AM MYT+0800

The backup restoration process is completed. Server is up and all services on the server started responding and will now resume their operation without any noticeable service impact.


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Date: 17th Nov 2016
Time: 11:50 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 93.10%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 10:00 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 86.20%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 08:00 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 79.31%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 05:00 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 72.41%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 04:00 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 68.96%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 03:15 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 62.06%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 02:00 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 55.17%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 12:30 PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 51.72%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 11:30 AM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 48.27%
We should come back to you as soon as there are any new developments!

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Date: 17th Nov 2016
Time: 10:30 AM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 41.37%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 09:40 AM MYT+0800

Service Disruption Update:
Currently the restoration of domains in progress is completed 33.13%
We should come back to you as soon as there are any new developments!


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Date: 17th Nov 2016
Time: 08:40 AM MYT+0800

Service Disruption Update:
Currently the restoration of domains in progress is completed 27.41%
We should come back to you as soon as there are any new developments!

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Date: 17th Nov 2016
Time: 06:49 AM MYT+0800

Service Disruption Update:
Currently the restoration of domains in progress is completed 22.42%
We should come back to you as soon as there are any new developments!

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Date: 16th Nov 2016
Time: 11:00PM MYT+0800


Service Disruption Update:
Currently the restoration of domains in progress is completed 10%
We should come back to you as soon as there are any new developments!


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Date: 16th Nov 2016
Time: 10:00PM MYT+0800


Service Disruption Update:
Our team is working on data restoration which is in progress and they are restoring in alphabetical order.
Currently the restoration of domains with alphabetical order 'A to Z'  is in progress.


We should come back to you as soon as there are any new developments!


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Date: 16th Nov 2016
Time: 09:00PM MYT+0800


Service Disruption Update:
Our team continue working on the restoration process.  We will update again when the restoration is complete.


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Date: 16th Nov 2016
Time: 08:30PM MYT+0800


Service Disruption Update:
Our team have set up a new server and backup restoration to the new server is in progress. Thank you for your patience!
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Date: 16th Nov 2016
Time: 02:30 PM MYT+0800


Service Disruption Update:
The server access is positive,but our senior engineers are still working on the network issue. We should come back as soon as there are any new updates.


Thank you for your patience!

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Date: 16th Nov 2016
Time: 10:00 AM MYT+0800


Service Disruption Update:
Our technical engineers are still working on the server. We should come back as soon as there are any new updates.


Till then your patience are highly appreciated.

=================
Dear Valued Clients,


Date: 16th Nov 2016
Time: 6:00 AM MYT+0800
ETA : N/A

*** Only clients hosted on this xl-juggernaut server will be affected ***


Service Disruption Details:
Our monitoring system has detected all the service for this server has not been responding.
We will perform a details check on the server and post another updates once it become available.


Service Disruption Affects:
During the Service disruption period all services for this server will not be available.

Best Regards,
Support Team
....................................
Technical Support Department.