Date: 10th Dec 2016
Time: 9:00 AM MYT+0800
All planned migrate process has completed.
Dear Valued Clients,
*** Only selected clients host under msv53-sh-mortar server will be affected and notify privately ***
Date: 5th Dec 2016 - 9th Dec 2016
Time: 8:00PM - 6:00AM MYT
Effected Server : msv53-sh-mortar 18.104.22.168
We will migrate all accounts which is hosted under msv53-sh-mortar 22.214.171.124 to the following server :
1. During the migration, your web site and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. New server IP shall applied once the account is successfully migrated to the new server.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A record to IP include in our notification after the migration has been done.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!
Technical Support Department