[COMPLETED] Scheduled Server Maintenance - Server Backup Service Update

Date: 24th Feb 2017
Time: 10:25 PM MYT +0800

 

Maintenance Update: 

Scheduled maintenance for Batch 1 and Batch 2 (aforementioned serversbackup service update is completed. All services under aforementioned servers are responding and will now resume their operations without any noticeable service impact.


=======================

Date: 24th Feb 2017
Time: 09:10 PM MYT +0800

ETA: 30 minutes


Maintenance Update: 

Batch 1 maintenance is completed and our concerned team have started Batch 2 maintenance.


=======================

Dear Valued Customers,


*** Only clients hosted under affected server will be affected ***


-------------------------------------------------------------------------

(Batch 1) Maintenance Date: 24th Feb 2017
(Batch 1) Maintenance Time: 8.00 PM MYT +0800
(Batch 1) ETA : 30 minutes

Affected Server for (Batch 1) :
msv08-aleena   103.6.198.63
msv08-dalgo   103.6.198.56
msv09-ewok   103.6.198.57
msv09-jawa   103.6.198.58

-------------------------------------------------------------------------

(Batch 2) Maintenance Date: 24th Feb 2017
(Batch 2) Maintenance Time: 9.00 PM MYT +0800
(Batch 2) ETA : 30 minutes

Affected Server for (Batch 2) :
msv10-pantoran   103.6.198.60
msv48-sh-skeleton   110.4.45.179
msv49-sh-golem   110.4.45.116
msv51-sh-prince   110.4.45.203

-------------------------------------------------------------------------

Maintenance details:
To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time. Server reboot action needed to execute to accomplish above patching.
 
Maintenance effect:
Server reboot action is needed to accomplish the backup service patching. Thus, all services (eg, web, email and MySQL service) will not be available while reboot action execute.


Best regards,

Technical team
-------------------------
Technical Support Department