[COMPLETED] Scheduled Server Maintenance - Backup Service Update

Date: 17th March 2017

Time: 10:00 PM MYT

Maintenance Update:

Services for below affected servers will now resume their operation without any noticeable service impact.


Thank you for your patience !



Dear Valued Customers,


Date: 17th March 2017

Time: 09:00 PM MYT

ETA : 1 hour



*** Only clients host under server below will be affected ***


Affected Servers:

msv57-cl-madrone -

msv63-sh-yellow -

msv64-sh-pink -


Maintenance Details:

To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time. Server reboot action needed to execute to accomplish patching process.


Maintenance Affect:

Server reboot action is needed to accomplish the backup service patching. Thus, all services will not be available while reboot action execute.



Best regards,


Technical team


Technical Support Department