[COMPLETED] Service Disruption - Watermelon [103.6.198.187]

Date:  17th May 2017
Time:  8:20AM MYT +0800


Service Disruption Update:

File System check process completed on the server. Services on the server will now resume their operation without any noticeable service impact.


Thank you for your patience. Have a nice day ahead !


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Date:  17th May 2017
Time:  8:00AM MYT +0800


Service disruption Update:

Server partition has detected symptom of file system errors. We have arranged to bring down server for file system check (FSCK) process immediately. Further progress and detail shall update under this announcement portal.
 
What is FSCK?
FSCK is used to check and optionally repair one or more Linux file systems
 
During the period, all services will not be available until its complete.
 

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 Dear Valued Customers,
 
Date:  17th May 2017
Time:  4:30AM MYT +0800
ETA  :  N/A
 
*** Only clients hosted on this  Watermelon server will be affected ***

Service disruption detail:
Our monitoring system has detected that all service for this server has not been responding and our senior technical engineers are checking the issue.
 We will perform a details check on the server and post another updates once it become available
 
Service disruption affects:
During the service disruption period  all services will not be available.
 
 
Best Regards,
 
Support Team
......................................
Technical Support Department.