[COMPLETED] Server Account Migration for Linux Shared Hosting

Date: 11th Jul 2017
Time: 9:10PM MYT

Maintenance Update:

Migration process successfully completed, All services on the server are up by now and will now resume their operation.


Dear Valued Clients,


*** All clients host under listed server will be affected and notify privately ***

Date: 11th Jul 2017
Time: 8:00PM MYT

ETA: 2 hours

Migration Description:
We will migrate all accounts which is hosted under list of effected server below to a new host environment with assign a new hostname. Each of the new assigned hostname is stated as per column.

Effected Server:

msv02-skywalker.mschosting.com   (New assigned hostname "msv22-sh-skywalker.mschosting.com")
msv02-vader.mschosting.com   (New assigned hostname "msv22-sh-vader.mschosting.com")
msv03-jangofett.mschosting.com   (New assigned hostname "msv23-sh-jangofett.mschosting.com")


Migration Impact:

1. During the migration, your website and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be retained.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. Any user email client configured with server hostname are require alter to new hostname as specified after migration.
5. You are advised to keep a backup of your website on your local terminal. You may generate the backup from your cPanel.

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!

Best Regards,
Support Team
Technical Support Department