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[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch B)

Date: 23rd July 2017
Time: 08:30PM
Maintenance Update:
Batch B7 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

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Date: 22nd July 2017

Time: 08:30PM

 

Maintenance Update:

Batch B6 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 We will update with further schedule maintenance batch wise.

 

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Date: 21st July 2017

Time: 08:30PM

 

Maintenance Update:

Batch B5 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 We will update with further schedule maintenance batch wise.

 

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Date: 20th July 2017

Time: 08:30PM

 

Maintenance Update:

Batch B4 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 We will update with further schedule maintenance batch wise.

 

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Date: 19th July 2017
Time: 08:30PM

 

Maintenance Update:

Batch B3 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 We will update with further schedule maintenance batch wise.

 

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Date: 18th July 2017
Time: 08:30PM

 

Maintenance Update:

Batch B2 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 We will update with further schedule maintenance batch wise.

 

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Date: 17th July 2017
Time: 08:30PM


Maintenance Update:

Batch B1 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 

We will update with further schedule maintenance batch wise.


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Dear Valued Customers,

 


*** Only client hosting services host the following servers will be affected ***

 
Batch B1:
Date: 17th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:
ssv01-bulbasaur.sgcloudhosting.com 43.229.84.103
ssv01-ivysaur.sgcloudhosting.com 43.229.84.104

ssv01-venusaur.sgcloudhosting.com 43.229.84.105

 

Batch B2:
Date: 18th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:
ssv02-charmander.sgcloudhosting.com 43.229.84.106
ssv02-charmeleon.sgcloudhosting.com 43.229.84.107
ssv02-charizard.sgcloudhosting.com 43.229.84.108

 

Batch B3:
Date: 19th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:
ssv03-squirtle.sgcloudhosting.com 43.229.84.117
ssv03-wartortle.sgcloudhosting.com 43.229.84.118
ssv03-blastoise.sgcloudhosting.com 43.229.84.119
 
Batch B4:
Date: 20th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:
msv50-sh-musketeer.mschosting.com 110.4.45.188
cerebros.mschosting.com 110.4.45.92

chewbacca.mschoting.com 103.6.198.29

 

Batch B5:
Date: 21st July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:
darwin.mschosting.com 110.4.45.71
datousaurus.mschosting.com 103.6.196.156

diceratops.mschosting.com 103.6.196.91

 

Batch B6:
Date: 22nd July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

 dooku.mschosting.com 103.6.198.21
dreadnought.mschosting.com 103.6.196.44
dryosaurus.mschosting.com 103.6.196.90

 

Batch B7:
Date: 23rd July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

 

elosaurus.mschosting.com 103.6.196.162
falcarius.mschosting.com 103.6.196.149
fesarius.mschosting.com 103.6.196.110

 

 

Maintenance detail:  

Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.

It is a scheduled removal in our effort to provide our client a better and secure hosting environment: 

https://support.exabytes.com.my/en/support/discussions/topics/14000004233/


Maintenance affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.

 

What is old_passwords?

MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.

 

Removal of old PHP will cause some of the application that still using old_password not available.

 

Solution:

Please change your database password via cPanel and apply it to your application connection string.

https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel
 
If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my
 
Best Regards,
 
Support Team
...................................... 

Technical Support Department