[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch C)

Date: 28th July 2017
Time: 9:50 PM MYT


Maintenance Update:

Batch C5 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Date: 27th July 2017
Time: 8:25 PM MYT


Maintenance Update:

Batch C4 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Date: 26th July 2017
Time: 8:50 PM MYT


Maintenance Update:

Batch C3 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Date: 25th July 2017
Time: 8:50 PM MYT


Maintenance Update:

Batch C2 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Date: 24th July 2017

Time: 8:50 PM MYT

Maintenance Update:
Batch C1 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Dear Valued Customers,


*** Only client hosting services host the following servers will be affected ***

 
Batch C1:
Date: 24th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

msv47-sh-healer.mschosting.com 110.4.45.173
msv52-sh-witch.mschosting.com 110.4.45.206
msv53-sh-mortar.mschosting.com 110.4.45.211

 

Batch C2:
Date: 25th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

msv53-sh-tesla.mschosting.com 110.4.45.213
msv53-sh-inferno.mschosting.com 110.4.45.214
msv54-sh-tombstone.mschosting.com 110.4.45.215

 

Batch C3:
Date: 26th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

msv54-sh-xbow.mschosting.com 110.4.45.219
msv54-sh-cannon.mschosting.com 110.4.45.222
msv54-sh-ash.mschosting.com 103.6.196.41

 

Batch C4:
Date: 27th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

msv55-sh-aspen.mschosting.com 103.6.196.42
finch.mschosting.com 103.6.196.200
genusaurus.mschosting.com 103.6.196.157

 

Batch C5:
Date: 28th July 2017
Time: 8.00 PM - 10.00 PM MYT
 
Affected servers:

greedo.mschosting.com 103.6.198.13
hansolo.mschosting.com 103.6.198.28
highsinger.mschosting.com 103.6.198.12

 

Maintenance detail:  
Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.

It is a scheduled removal in our effort to provide our client a better and secure hosting environment:
https://support.exabytes.com.my/en/support/discussions/topics/14000004233/


Maintenance affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.

 

What is old_passwords?
MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.

 

Removal of old PHP will cause some of the application that still using old_password not available.

 

Solution:
Please change your database password via cPanel and apply it to your application connection string.
https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel
 


If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my
 
Best Regards,
 
Support Team
......................................

Technical Support Department