[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch D)

Date: 04th Aug 2017 

Time: 8.50 PM MYT


Maintenance Update:

Batch D6 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Date: 03rd Aug 2017
Time: 8.30 PM MYT 

 

Maintenance Update:

Batch D5 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 

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Date: 02nd Aug 2017
Time: 8.30 PM MYT 

 

Maintenance Update:

Batch D4 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 

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Date: 01st Aug 2017
Time: 8.25 PM MYT 

 

Maintenance Update:

Batch D3 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.

 

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Date: 31st July 2017
Time: 8.52 PM MYT


Maintenance Update:

Batch D2 maintenance completed successfully as per schedule, Servers will now resume their operation without any notice able services impact.


We will update the announcement with further scheduled batches.


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Date: 30th July 2017
Time: 4.15 PM MYT


Maintenance Update:

Batch D1 maintenance is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Dear Valued Customers,


*** Only client hosting services host the following servers will be affected ***

 
Batch D1:
Date: 30th July 2017
Time: 2.00 PM - 11.59 PM MYT

ETA: 1 hour per server
 
Affected servers:

jarvis.mschosting.com 110.4.45.44
laurasia.mschosting.com 110.4.45.56
magneto.mschosting.com 110.4.45.130
rawpen.mschosting.com 110.4.45.21
sandtrapper.mschosting.com 103.6.196.164   
voyager.mschosting.com 103.6.196.52
waldo.mschosting.com 110.4.45.37
xl-hulk.mschosting.com 103.6.196.105   
xl-sentinel.mschosting.com 103.6.196.136
xl-thanos.mschosting.com 103.6.196.108

 

Batch D2:
Date: 31st July 2017
Time: 8.00 PM - 11.00 PM MYT
 
Affected servers:

thalawest.mschosting.com 110.4.45.17
minmi.mschosting.com 110.4.45.29
msv17-duriel.mschosting.com 103.6.198.106

 

Batch D3:
Date: 1st Aug 2017
Time: 8.00 PM - 11.00 PM MYT
 
Affected servers:

peltosaurus.mschosting.com 103.6.196.154
msv23-ninurta.mschosting.com 103.6.198.161
msv22-sh-vader.mschosting.com 110.4.45.146

 

Batch D4:
Date: 2nd Aug 2017
Time: 8.00 PM - 11.00 PM MYT
 
Affected servers:

nectosaurus.mschosting.com 103.6.196.160
msv55-sh-alder.mschosting.com 103.6.196.37
msv22-sh-skywalker.mschosting.com 110.4.45.148

 

Batch D5:
Date: 3rd Aug 2017
Time: 8.00 PM - 11.00 PM MYT
 
Affected servers:

maleevosaurus.mschosting.com 103.6.196.79
msv52-sh-lavahound.mschosting.com 110.4.45.210
msv19-sh-kenobi.mschosting.com 110.4.45.150

 

Batch D6:

Date: 4th Aug 2017
Time: 8.00 PM - 11.00 PM MYT
 
Affected servers:

triton.mschosting.com 103.6.196.12   
msv23-atrahasis.mschosting.com 103.6.198.160   
jakoli.mschosting.com 103.6.198.15

 

Maintenance detail:  
Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.

It is a scheduled removal in our effort to provide our client a better and secure hosting environment:
https://support.exabytes.com.my/en/support/discussions/topics/14000004233/


Maintenance affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.

 

What is old_passwords?
MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.

 

Removal of old PHP will cause some of the application that still using old_password not available.

 

Solution:
Please change your database password via cPanel and apply it to your application connection string.
https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel

If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my
 
Best Regards,
 
Support Team
......................................

Technical Support Department