[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch E)

Date: 11th Aug 2017

Time: 09:00 PM MYT


Maintenance Update:

Batch E6 Maintenance completed successfully as per scheduled. All servers are up and working fine now.


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Date: 10th Aug 2017

Time: 09:00 PM MYT


Maintenance Update:

Batch E5 Maintenance completed successfully as per scheduled. All servers are up and working fine now.


We will update further with scheduled batches on this announcement.


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Date: 9th Aug 2017
Time: 09:50 PM MYT 

 

Maintenance Update:

Batch E4 Maintenance completed successfully as per scheduled. All servers are up and working fine now.

 

We will update further with scheduled batches on this announcement.


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Date: 8th Aug 2017
Time: 09:40 PM MYT 

 

Maintenance Update:

Batch E3 Maintenance completed successfully as per scheduled. All servers are up and working fine now.

 

We will update further with scheduled batches on this announcement.


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Date: 7th Aug 2017
Time: 09:19 PM MYT 

 

Maintenance Update:

Batch E2 Maintenance completed successfully as per scheduled All servers are up and working fine now.

 

We will update further with scheduled batches on this announcement.


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Date: 6th Aug 2017 (Sunday)
Time: 08:05 PM MYT


Maintenance Update:

Batch E1 Maintenance completed successfully as per scheduled All servers are up and working fine now.


We will update further with scheduled batches on this announcement.


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Dear Valued Customers,


*** Only client hosting services host the following servers will be affected ***

 
Batch E1:
Date: 6th Aug 2017 (Sunday)
Time: 2.00 PM - 11.59 PM MYT

ETA: 1 hour per server
 
Affected servers:

hornbill2 103.6.196.189
kentrosaurus2 103.6.196.196
malawisaurus 103.6.196.92
msv27-sh-mantu 103.6.198.14
marshosaurus 103.6.196.93
megalosaurus 110.4.45.141   
mimosa2 103.6.196.238
mockingbird 103.6.196.102
nanosaurus 103.6.196.95
msv26-sh-onca 103.6.198.16
msv48-xs-minion 110.4.45.180
msv49-sh-golem 110.4.45.116
msv49-sh-hogrider 110.4.45.182
msv49-xs-bowler 110.4.45.183
msv50-sh-bomber 110.4.45.193
msv50-sh-knight 110.4.45.189
msv51-sh-prince 110.4.45.203
msv51-sh-rocket 110.4.45.124 

 

Batch E2:
Date: 7th Aug 2017
Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv08-aleena 103.6.198.63
msv08-belugan 103.6.198.55
msv08-dalgo 103.6.198.56
msv47-xs-dragon 110.4.45.175
msv48-sh-pekka 110.4.45.177
msv48-sh-skeleton 110.4.45.179 

 

Batch E3:
Date: 8th Aug 2017
Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

 msv09-ewok 103.6.198.57
msv09-jawa 103.6.198.58
msv09-kindalo 103.6.198.59
msv46-sh-giant 110.4.45.161
msv46-xs-wallbreaker 110.4.45.169
msv47-sh-wizard 110.4.45.171 

 

Batch E4:
Date: 9th Aug 2017
Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv10-pantoran 103.6.198.60
msv10-rodian 103.6.198.61
msv10-wookiee 103.6.198.62
msv45-rx-barbarian 110.4.45.157
msv45-xs-goblin 110.4.45.159
msv46-sh-ballooon 110.4.45.163 

 

Batch E5:
Date: 10th Aug 2017
Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv11-kalani 103.6.198.69
msv11-malgus 103.6.198.71
msv11-revan 103.6.198.70
msv44-pan 110.4.45.90
msv44-shenron 110.4.45.48
msv45-rx-archer 110.4.45.158 

 

Batch E6:
Date: 11th Aug 2017
Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv12-bane 103.6.198.73
msv12-darthmaul 103.6.198.72
msv12-nihilus 103.6.198.74
msv43-majin 110.4.45.77   
msv43-roshi 110.4.45.93
msv44-karin 110.4.45.97 


Maintenance detail:  
Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.

It is a scheduled removal in our effort to provide our client a better and secure hosting environment:
https://support.exabytes.com.my/en/support/discussions/topics/14000004233/


Maintenance affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.

 

What is old_passwords?
MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.

 

Removal of old PHP will cause some of the application that still using old_password not available.

 

Solution:
Please change your database password via cPanel and apply it to your application connection string.
https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel


If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my
 
Best Regards,
 
Support Team
......................................

Technical Support Department