[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch F)

Date: 18th Aug 2017 (Sunday)
Time: 09.05PM MYT 

 

Maintenance Update:

Batch F6 Completed successfully ahead of schedule, All servers are up and working fine now.

 

All Batches completed successfully. If you face any issue kindly contact support.


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Date: 17th Aug 2017 (Sunday)
Time: 10.14PM MYT 

 

Maintenance Update:

Batch F5 Completed successfully ahead of schedule, All servers are up and working fine now.

 

We will update the announcement with further scheduled batches. 

 

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Date: 16th Aug 2017 (Sunday)
Time: 09.24PM MYT 

 

Maintenance Update:

Batch F4 Completed successfully ahead of schedule, All servers are up and working fine now.

 

We will update the announcement with further scheduled batches. 

 

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Date: 15th Aug 2017 (Sunday)
Time: 09.49PM MYT 

 

Maintenance Update:

Batch F3 Completed successfully ahead of schedule, All servers are up and working fine now.

 

We will update the announcement with further scheduled batches. 

 

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Date: 14th Aug 2017 (Sunday)
Time: 10.00PM MYT 

 

Maintenance Update:

Batch F2 Completed successfully ahead of schedule, All servers are up and working fine now.

 

We will update the announcement with further scheduled batches. 

 

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Date: 13th Aug 2017 (Sunday)
Time: 05.55 PM MYT


Maintenance Update:

Batch F1 Completed successfully ahead of schedule, All servers are up and working fine now.


We will update the announcement with further scheduled batches. 


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Dear Valued Customers,


*** Only client hosting services host the following servers will be affected ***

 
Batch F1:
Date: 13th Aug 2017 (Sunday)
Time: 2.00 PM - 11.59 PM MYT

ETA: 1 hour per server
 
Affected servers:

orixa2 103.6.196.150   
owls 103.6.196.221
pigeon 103.6.196.163
pliosaurus 110.4.45.119
power1 103.6.196.151
power2 103.6.196.152
power3 103.6.196.153
power4 103.6.196.220
power5 103.6.196.225
power6 103.6.196.236
power7 110.4.45.233
msv40-piccolo 110.4.45.47
msv40-trunks 103.6.198.228
msv40-vegeta 110.4.45.41
msv41-cell 110.4.45.22
msv41-freeza 110.4.45.19
msv41-krilin 110.4.45.16
msv42-bulma 110.4.45.36
msv42-korin 110.4.45.40
msv42-raditz 110.4.45.39
msv43-bardock 110.4.45.81

 

Batch F2:
Date: 14th Aug 2017
Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv13-cody 103.6.198.76
msv13-fett 103.6.198.77
msv13-rex 103.6.198.75
msv39-gohan 110.4.45.31
msv39-goku 110.4.45.14
msv39-goten 110.4.45.26 

 

Batch F3:
Date: 15th Aug 2017

Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv14-grievous 103.6.198.79
msv14-sith 103.6.198.81
msv14-wolffe 103.6.198.78
msv38-bamboo 103.6.198.229
msv38-pomegranate 110.4.45.235
msv38-yams 103.6.198.227

 

Batch F4:
Date: 16th Aug 2017

Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv15-jadus 103.6.198.83
msv15-malak 103.6.198.82
msv15-nox 103.6.198.84
msv37-longan 103.6.198.224
msv37-lychee 103.6.198.225
msv37-raspberry 103.6.198.226 

 

Batch F5:
Date: 17th Aug 2017

Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:

msv16-baal 103.6.198.103
msv16-diablo 103.6.198.102
msv16-mephisto 103.6.198.104
msv36-corn 103.6.198.221
msv36-cucumber 103.6.198.222
msv36-eggplant 103.6.198.223

 

Batch F6:
Date: 18th Aug 2017

Time: 8.00 PM - 11.00 PM MYT

ETA: 1 hour per server
 
Affected servers:
 

msv17-andariel 103.6.198.105

msv17-azmodan 103.6.198.107
msv17-sh-peach 110.4.45.234
msv35-apricot 103.6.198.219
msv35-blackberry 103.6.198.220
msv35-blueberry 103.6.198.218 

 


Maintenance detail:  
Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.

It is a scheduled removal in our effort to provide our client a better and secure hosting environment:
https://support.exabytes.com.my/en/support/discussions/topics/14000004233/


Maintenance affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.

 

What is old_passwords?
MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.

 

Removal of old PHP will cause some of the application that still using old_password not available.

 

Solution:
Please change your database password via cPanel and apply it to your application connection string.
https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel


If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my
 
Best Regards,
 
Support Team
......................................

Technical Support Department