Server Account Migration for Linux Shared Hosting

Date : 28th Aug 2017


Migration Update: 

Do notify that the pending migration for server (msv08-belugan.mschosting.com) will resumed and carry out on new proposed date below.


New Proposed Date : 30th Aug 2017

New Proposed Time : 8:00PM MYT

ETA : 2 hours


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Date: 9th Aug 2017

Time: 10:20PM MYT


Migration Update: 

Batch 02 scheduled migration is successfully completed on the affected server "msv07-hansolo", all services are up and will now resume their operations without any noticeable service impact.


Also the scheduled server migration for "msv08-belugan" has been postponed and we will update the announcement once the date has been arranged.


Apologies for any inconvenience arise due to above reschedule action.


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Date: 8th Aug 2017
Time: 9:20PM MYT


Migration Update:

Batch 01 scheduled migration is successfully completed on the affected servers, all services are up and will now resume their operation without any noticeable service impact.


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Dear Valued Clients,

 

*** All clients host under listed server will be affected and notify privately ***


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Migration Description:
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We will migrate all accounts which is hosted under list of effected server to a new host environment with assign a new hostname. This maintenance will segregrate into two batches. Detail of each batch maintenance will stated below and new assigned hostname is stated in column.


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Batch 01 Date: 8th Aug 2017
Batch 01 Time: 8:00PM MYT

ETA: 2 hours


Batch 01 Effected Server:

msv07-dooku.mschosting.com  (New assigned hostname "msv29-sh-dooku.mschosting.com")
msv08-aleena.mschosting.com  (New assigned hostname "msv45-sh-aleena.mschosting.com")
msv09-kindalo.mschosting.com  (New assigned hostname "msv46-sh-kindalo.mschosting.com")


Batch 02 Date: 9th Aug 2017
Batch 02 Time: 8:00PM MYT

ETA: 2 hours


Batch 02 Effected Server:

msv07-hansolo.mschosting.com  (New assigned hostname "msv29-sh-hansolo.mschosting.com")

msv08-belugan.mschosting.com  (New assigned hostname "msv45-sh-belugan.mschosting.com")

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Migration Impact:
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1. During the migration, your website and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be retained.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. Any user email client configured with server hostname are require alter to new hostname as specified after migration.
5. You are advised to keep a backup of your website on your local terminal. You may generate the backup from your cPanel.

 
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!


 
Best Regards,
 
 
Support Team
......................................
Technical Support Department