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[COMPLETED] Scheduled Server Maintenance - xl-thanos

Date :  7th Aug 2017 
Time : 9:15 PM MYT

Maintenance Update:

Scheduled server maintenance is successfully completed. All services are up and will now resume their operations without any noticeable service impact.


Dear Valued Clients,
Date :  7th Aug 2017 
Time : 9:00 PM MYT
ETA  :  1 Hour

*** Only clients host under xl-thanos server will be affected  ***

Maintenance details:
To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time. Simultaneously, server will power off for network reallocation to complete both patching and network reallocation task altogether.
Maintenance affect:

This maintenance will include switching network and backup service patching action which server power off needed to arrange to accomplish both task. The network switch under this scheduled maintenance is to switch port currently facing the rear side to the front of the rack.

Detail of the network switching arrangement stated as below.

1. We had prepared a temporary switch so that we can swap the cable to the temporary switch
2. the actual switch will be unmounted and move to the front rack
3. Start to unplug the cable
4. Pull to the front and plug back to the actual network switch


Best regards,
Technical team

Technical Support Department