[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch G)
Time: 03.15 PM MYT
Maintenance Update:
Batch G6 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
Thank you for your patience.
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Date: 25th Aug 2017
Time: 10.35 PM MYT
Maintenance Update:
Batch G6 - Due to technical issue our team postponed the maintenance and will proceed on Batch G6 on
Date: 26th Aug 2017
Time: 2:00PM-11:59PM MYT
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Date: 24th Aug 2017
Time: 10.25 PM MYT
Maintenance Update:
Batch G5 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
We will update further with scheduled batches on this announcement.
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Date: 23rd Aug 2017
Time: 10.40 PM MYT
Maintenance Update:
Batch G4 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
msv24-namtar 103.6.198.164 that under Batch G4 has been rescheduled under Batch G5
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Date: 22nd Aug 2017
Time: 9.05 PM MYT
Maintenance Update:
Batch G3 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
We will update further with scheduled batches on this announcement.
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Date: 21st Aug 2017
Time: 9.30 PM MYT
Maintenance Update:
Batch G2 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
We will update further with scheduled batches on this announcement.
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Date: 20th Aug 2017
Time: 7.00 PM MYT
Maintenance Update:
Batch G1 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.
We will update further with scheduled batches on this announcement.
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Dear Valued Customers,
*** Only client hosting services host the following servers will be affected ***
Batch G1:
Date: 20th Aug 2017
Time: 2.00 PM - 11.59 PM MYT
ETA: 1 hour per server
Affected servers:
Pyroraptor 110.4.45.236
Regnosaurus 103.6.196.36
Rokhan2 103.6.196.121
Shadowsong2 103.6.196.205
msv28-sh-sinrich 103.6.198.17
Treebeard 103.6.196.13
Tyran2 110.4.45.192
Valdosaurus 103.6.196.125
msv51-sh-valkyrie 110.4.45.202
msv52-sh-grandwarden 110.4.45.205
msv31-pumpkin 103.6.198.204
msv31-raisin 103.6.198.203
msv32-olive 103.6.198.207
msv32-peanut 103.6.198.206
msv32-pepper 103.6.198.205
msv33-lemon 103.6.198.210
msv33-mushroom 103.6.198.209
msv33-nut 103.6.198.208
msv34-avocado 103.6.198.213
msv34-guava 103.6.198.211
Batch G2:
Date: 21st Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
Affected servers:
msv18-imperius 103.6.198.110
msv18-rakanoth 103.6.198.108
msv18-tyrael 103.6.198.109
msv30-strawberry 103.6.198.199
msv30-tomato 103.6.198.201
msv31-potato 103.6.198.202
msv22-metablaze 103.6.198.136
msv23-dumuzi 103.6.198.162
Batch G3:
Date: 22nd Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
Affected servers:
msv19-auriel 103.6.198.111
msv19-izual 103.6.198.112
msv19-leoric 103.6.198.113
msv29-grape 103.6.198.194
msv29-honeydew 103.6.198.195
msv30-pineapple 103.6.198.159
msv23-sh-jangofett 110.4.45.248
msv24-gibil 103.6.198.165
Batch G4:
Date: 23rd Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
Affected servers:
msv20-duncan 103.6.198.132
msv20-molly 103.6.198.129
msv20-sean 103.6.198.131
msv28-papaya 103.6.198.185
msv28-watermelon 103.6.198.187
msv29-cherry 103.6.198.193
msv24-inanna 103.6.198.163
Batch G5:
Date: 24th Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
Affected servers:
msv21-endor 103.6.198.134
msv21-icetoragon 103.6.198.135
msv21-nathaniel 103.6.198.133
msv27-matsu 103.6.198.175
msv27-tsukuyomi 103.6.198.176
msv28-mango 103.6.198.186
msv25-apple 103.6.198.182
msv25-banana 103.6.198.183
msv24-namtar 103.6.198.164
Batch G6:
Date: 25th Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
Affected servers:
msv21-sh-embo 103.6.198.11
msv22-govindasaur 103.6.198.137
msv22-luminosaurus 103.6.198.138
msv26-kushinada 103.6.198.174
msv26-stormbringer 103.6.198.172
msv27-jabbanero 103.6.198.177
msv25-orange 103.6.198.184
msv26-amaterasu 103.6.198.173
Maintenance detail:
Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.
It is a scheduled removal in our effort to provide our client a better and secure hosting environment:
https://support.exabytes.com.my/en/support/discussions/topics/14000004233/
Maintenance Affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.
What is old_passwords?
MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.
Removal of old PHP will cause some of the application that still using old_password not available.
Solution:
Please change your database password via cPanel and apply it to your application connection string.
https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel
If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my
Best Regards,
Support Team
......................................
Technical Support Department
