[COMPLETED] Scheduled Server Maintenance - Selected Linux servers (Batch G)

Date: 26th Aug 2017

Time: 03.15 PM MYT


Maintenance Update:

Batch G6 scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.


Thank you for your patience.


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Date: 25th Aug 2017

Time: 10.35 PM MYT


Maintenance Update:

Batch G6 - Due to technical issue our team postponed the maintenance and will proceed on Batch G6 on


Date: 26th Aug 2017

Time: 2:00PM-11:59PM MYT


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Date: 24th Aug 2017

Time: 10.25 PM MYT


Maintenance Update:

Batch G5 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.


We will update further with scheduled batches on this announcement.


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Date: 23rd Aug 2017

Time: 10.40 PM MYT


Maintenance Update:

Batch G4 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.


msv24-namtar 103.6.198.164 that under Batch G4 has been rescheduled under Batch G5


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Date: 22nd Aug 2017

Time: 9.05 PM MYT


Maintenance Update:

Batch G3 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.


We will update further with scheduled batches on this announcement.


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Date: 21st Aug 2017

Time: 9.30 PM MYT


Maintenance Update:

Batch G2 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.


We will update further with scheduled batches on this announcement.


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Date: 20th Aug 2017

Time: 7.00 PM MYT


Maintenance Update:

Batch G1 - scheduled maintenance is successfully completed on the affected servers, all services are up and will now resume their operations without any noticeable service impact.


We will update further with scheduled batches on this announcement.


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Dear Valued Customers,

*** Only client hosting services host the following servers will be affected ***

Batch G1:
Date: 20th Aug 2017
Time: 2.00 PM - 11.59 PM MYT
ETA: 1 hour per server
 
Affected servers:
Pyroraptor  110.4.45.236
Regnosaurus  103.6.196.36
Rokhan2  103.6.196.121
Shadowsong2  103.6.196.205
msv28-sh-sinrich  103.6.198.17
Treebeard  103.6.196.13
Tyran2  110.4.45.192
Valdosaurus  103.6.196.125
msv51-sh-valkyrie  110.4.45.202
msv52-sh-grandwarden  110.4.45.205
msv31-pumpkin  103.6.198.204
msv31-raisin  103.6.198.203
msv32-olive  103.6.198.207
msv32-peanut  103.6.198.206
msv32-pepper  103.6.198.205
msv33-lemon  103.6.198.210
msv33-mushroom  103.6.198.209
msv33-nut  103.6.198.208
msv34-avocado  103.6.198.213
msv34-guava  103.6.198.211

Batch G2:
Date: 21st Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
 
Affected servers:
msv18-imperius  103.6.198.110
msv18-rakanoth  103.6.198.108
msv18-tyrael  103.6.198.109
msv30-strawberry  103.6.198.199
msv30-tomato  103.6.198.201
msv31-potato  103.6.198.202
msv22-metablaze  103.6.198.136
msv23-dumuzi  103.6.198.162

Batch G3:
Date: 22nd Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
 
Affected servers:
msv19-auriel  103.6.198.111
msv19-izual  103.6.198.112
msv19-leoric  103.6.198.113
msv29-grape  103.6.198.194
msv29-honeydew  103.6.198.195
msv30-pineapple  103.6.198.159
msv23-sh-jangofett  110.4.45.248
msv24-gibil  103.6.198.165

Batch G4:
Date: 23rd Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
 
Affected servers:
msv20-duncan  103.6.198.132
msv20-molly  103.6.198.129
msv20-sean  103.6.198.131
msv28-papaya  103.6.198.185
msv28-watermelon  103.6.198.187
msv29-cherry  103.6.198.193
msv24-inanna  103.6.198.163

Batch G5:
Date: 24th Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
 
Affected servers:
msv21-endor  103.6.198.134
msv21-icetoragon  103.6.198.135
msv21-nathaniel  103.6.198.133
msv27-matsu  103.6.198.175
msv27-tsukuyomi  103.6.198.176
msv28-mango  103.6.198.186
msv25-apple  103.6.198.182
msv25-banana  103.6.198.183
msv24-namtar  103.6.198.164
 
Batch G6:
Date: 25th Aug 2017
Time: 8.00 PM - 11.00 PM MYT
ETA: 1 hour per server
 
Affected servers:
msv21-sh-embo  103.6.198.11
msv22-govindasaur  103.6.198.137
msv22-luminosaurus  103.6.198.138
msv26-kushinada  103.6.198.174
msv26-stormbringer  103.6.198.172
msv27-jabbanero  103.6.198.177
msv25-orange  103.6.198.184
msv26-amaterasu  103.6.198.173

Maintenance detail:  
Our team will perform server maintenance to upgrade EA3 to EA4 and perform PHP 5.3 - 5.5 removal.

It is a scheduled removal in our effort to provide our client a better and secure hosting environment:
https://support.exabytes.com.my/en/support/discussions/topics/14000004233/

Maintenance Affects:
All services will not be available during the maintenance period and your site will receive a connection error if using old_password.

What is old_passwords?
MySQL version 4.0 and earlier used a 16-byte password hash but newer PHP doesn't support the old 16-byte password hash.

Removal of old PHP will cause some of the application that still using old_password not available.

Solution:
Please change your database password via cPanel and apply it to your application connection string.
https://support.exabytes.com.my/en/support/solutions/articles/14000029023-how-to-change-mysql-database-password-in-cpanel

If you need further information and clarification on the maintenance, please contact us via portal (https://support.exabytes.com.my/en/support/home) or email us at support@exabytes.com.my

Best Regards,

Support Team
......................................
Technical Support Department