Service disruption - Empusa server - 103.6.199.45

Date : 01st Sep 2017
Time: 03.40PM MYT +0800


Service Disruption Update:

The web server IP address has been switched to new IP 103.6.199.200 because of the (DDoS) attack on the server Empusa and now the services are resumed back in their optimum state of the accounts hosted on this server. The third party DNS users have to change their IP address at their DNS hosting provider in order to get uninterrupted service. 


We truly apologized for the inconvenience caused to you.


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Date : 1st Sep 2017
Time: 11.00AM MYT +0800


Service Disruption Update:

Our concerned team have still detected the attack on the server. This server is still under mitigation and our team will work closely with our upstream provider on this incident.


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Date : 1st Sep 2017
Time: 12.15AM MYT +0800 


Service Disruption Update:

This server is still under mitigation and our team will work closely with our upstream provider on this incident.


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Dear Valued Customers,
 
Date : 31st Aug 2017
Start Time: 08.45PM MYT +0800

End time : 12.00 AM MYT +0800

 
*** Only clients hosted on Empusa  server will be affected ***
 
Service Disruption Details:
We have detected denial of service (DDoS) attacks on the server Empusa , and we could only blackhole the network access from the International to this server because of the large bandwidth utilization of the attack.
 
Service Disruption Affects:
During the maintenance time frame all international access to Empusa has been restricted until its complete.
 
 
Best Regards,
 
 
Support Team
......................................
Technical Support Department