[COMPLETED] Scheduled Server Maintenance - Backup service patching

Date: 8th Sept 2017

Time: 9.40PM MYT +0800

Maintenance Update:
Backup service patching maintenance completed ahead of schedule for all servers.  All servers are up and working fine now.
If you have any issue kindly contact support.


Dear Valued Customers,

Date: 8th Sept 2017

Time: 9.00 PM - 11.00 PM MYT +0800

ETA: 1 hour for each server

 *** Only clients host under listed servers will be affected ***


Affected Servers:

xl-thanos -

xl-juggernaut -

xl-hulk  -

xl-groot  -


Maintenance details:

To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time under all listed servers. Server reboot action needed to execute to accomplish patching process.


Maintenance affect:

Server reboot action is needed to accomplish the backup service patching. Thus, all services will not be available while reboot action execute.


Best regards,   


Technical team  


Technical Support Department