[COMPLETED] Scheduled Server Maintenance - Backup service patching

Date: 12th Sept 2017

Time: 9.10 PM MYT +0800

Maintenance Update:

Backup service patching maintenance is completed on all affected servers. Services on all servers will now resume there operations smoothly without any noticeable service impact.


Dear Valued Clients,

Date: 12th Sept 2017

Time: 9.00 PM MYT +0800

ETA: 1 hour for each server

 *** Only clients host under listed server will be affected ***

Affected servers:

msv65-sh-ladybird -

msv57-cl-madrone -


Maintenance Details:

To retain server data backup performance, we will arrange server backup service patching on aforementioned date / time for all listed servers. Server reboot action needed to execute to accomplish patching process.


Maintenance Affect:

Server reboot action is needed to accomplish the backup service patching. Thus, all services will not be available while reboot action execute.


Best regards,   


Technical team  


Technical Support Department