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[COMPLETED] Service Disruption - ssdvps06 node affected servers

Date: 30th Dec 2017

Time: 08:20 AM MYT +0800

Services Disruption Update:

The node hardware failure issue has been resolved. All services for the affected virtual private servers (VPS) started responding and will resume their operations without any noticeable service impact.


Dear Valued Customers,

Date: 30th Dec 2017

Time: 02:30 AM MYT +0800


*** Only clients hosted under ssdvps06 node virtual private servers will be affected ***

Services Disruption Details:

Our monitoring system has detected all the services for the affected virtual private servers (VPS) are not responding. Our concerned engineers have checked and detected that node hardware failure. 

We will perform a details check on the servers and post another updates once it become available.

Services Disruption Affects:

During the service disruption period, all services for the affected virtual private servers (VPS) will not be available at the mean time and we're sorry for the inconveniences encountered.

Best Regards,

Support Team


Technical Support Department