[COMPLETED] Scheduled maintenance - VPS Security Update: Meltdown and Spectre

Date : 11th Jan 2018
Time : 12.30 AM MYT

Maintenance Update:

The scheduled kernel update arranged on Server Security Updates to strengthen server security tier process has been completed on all listed servers. 

All servers will now resume their operation without any noticeable services impact.

If you face any issue kindly contact support.


Dear Valued Customers,


****** Only clients subscribed SSD Linux VPS service and match with the nodeid will experience service disruption***


Start:  10th Jan 2018, 9.00PM MYT
11th Jan 2018, 2.00AM MYT
ETA:  30 mins for each server

Maintenance details:

As refer to the following Security announcement:


Our team will perform scheduled kernel update for the following servers:

SSDVPS01   with label nodeid   19
SSDVPS02   with label nodeid   30
SSDVPS03   with label nodeid   21
SSDVPS04   with label nodeid   22
SSDVPS05   with label nodeid   23
SSDVPS06   with label nodeid   25
SSDVPS07   with label nodeid   26
SSDVPS08   with label nodeid   28
SSDVPS09   with label nodeid   29

SSDVPS10   with label nodeid   31
SSDVPS11   with label nodeid   32
SSDVPS12   with label nodeid   33
SSDVPS13   with label nodeid   34
SSDVPS14   with label nodeid   35
SSDVPS15   with label nodeid   36
SSDVPS16   with label nodeid   37
SSDVPS17   with label nodeid   41
SSDVPS18   with label nodeid   42

SSDVPS19   with label nodeid   43
SSDVPS20   with label nodeid   44
SSDVPS21   with label nodeid   45
SSDVPS22   with label nodeid   46

Maintenance affects:
All services will be temporarily inaccessible during our reboot to apply new kernel.


How to check if your administrate virtual machine host under the affected server list?

In order to verify your operation virtual machine under the affected range, may refer to the step below.

  1. Login to client area login portal via portal (https://billing.exabytes.com.my/mypanel/clientarea.php) 
  2. Proceed to click on "Services" > "My Services" from the drop down option list. 
  3. Select and click on your active VPS service that intended to verify.
  4. Under the load out result, click on "Additional Information" tab. 
  5. The "nodeid" with the reference number shall turn up on your screen. 
  6. Verify if the nodeid exists under above affected list. If the number match, that implies your administrate virtual machine are under the scheduled maintenance list and disruption shall expect while the maintenance window kick start. 

Should you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Technical Support (Dedicated Server / VPS / Cloud / Colocation ) by submitting a ticket at (https://support.exabytes.com.my/support/tickets/new).

Support Team

Technical Support Department