Date: 26th May 2018
Time: 12:30AM MYT +0800
Scheduled Linux Shared switching network power point maintenance has been completed. All server are up and all service hosts under aforementioned servers are responding and will now resume their operations without any noticeable service impact.
Dear Valued Clients,
*** Only Exabytes MY clients hosted on the following Linux shared servers will be affected ***
Start: 25th May 2018, 11.00 PM MYT
End: 26th May 2018, 1.00 AM MYT
ETA : 30 minutes/server
Our team will perform a Linux Shared Network Switch Power Point switching from Source B to Source A at the above date/time for a preparation of Power Maintenance.
This maintenance process will include switching the Network Switch from the current Source B to Source A.
During the process, there will be network downtime around 30 minutes where all of your server services will be unavailable.
To verify your website or email services is hosted on above listed server.
User may perform step as per below.
1. Open "command prompt" from the windows program or simply type "cmd" under program list to locate the command prompt.
2. Insert value "ping yourdomain.name" to grab your web service server IP and "ping mail.domain.name" to grab your mail service server IP, you may compare the output IP if it is listed under affected list. A sample of output showed as per below.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this maintenance exercise.
Technical Support Department