[COMPLETED] Services Disruption - msv66-sh-ant 103.6.198.141

Gaveen Khor

started a topic over 5 years ago

Date : 5th Oct 2018

Time : 04.00 PM MYT

Service Disruption Update:
All services will now resume their operations smoothly without any noticeable service impact.

Thank you for your patience.

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Dear Valued Customers,

Date : 5th Oct 2018

Time : 12.30 PM MYT

Service Disruption Update:

The server OS corrupted and not able to recover after few attempts.

We decide to bring up a new device and reload the data from the nearest backup we have.

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Dear Valued Customers,

Date : 5th Oct 2018

Time : 12.01 PM MYT

*** Only client's hosting services hosted on this server msv66-sh-ant will be affected ***

Service Disruption Details:

Our Monitoring system found that all services for this server are not responding.

We will perform a details check on the server and post another updates once it become available.

Service Disruption Effects:

During the service disruption period, all services inside this server will not be available.

Best Regards,

Support Team
......................................

Technical Support Department