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[COMPLETED] Services Disruption - Selected Linux Shared Servers

Date: 22nd Oct 2018

Time : 03:50 PM MYT


Service Disruption Update:

msv42-korin BMR process has been completed. Hence, All servers are up and will resume their operations without any noticeable service impact.


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Date: 22nd Oct 2018

Time : 02:00 PM MYT


Service Disruption Update:

msv42-korin BMR process currently running at 89%


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Date: 22nd Oct 2018

Time : 01:00 PM MYT


Service Disruption Update:

msv42-korin BMR process currently running at 83%


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Date: 22nd Oct 2018

Time : 12:00 PM MYT


Service Disruption Update:

msv42-korin BMR process currently running at 78%


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Date: 22nd Oct 2018

Time : 11:00 AM MYT


Service Disruption Update:

msv42-korin BMR process currently running at 72%


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Date: 22nd Oct 2018

Time : 10:00 AM MYT


Service Disruption Update:

msv42-korin BMR process currently running at 67%


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Date: 22nd Oct 2018

Time : 09:00 AM MYT


Service Disruption Update:

msv42-korin BMR process currently running at 64%


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Date: 22nd Oct 2018

Time : 07:30 AM MYT


Service Disruption Update:

Our engineers are now working on Bare Metal Restoration (BMR) and it is running at 56% for msv42-korin server.


What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application/user data from a backup source.


We will provide you with the latest updates on our close monitoring and developments from time to time.


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Date : 21st Oct 2018

Time : 09:50 PM MYT


Service Disruption Update:

All servers are up and will resume their operations without any noticeable impact, except msv42-korin


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Date : 21st Oct 2018

Time : 08:30 PM MYT


Service Disruption Update:

The following servers are up and will resume their operations without any noticeable impact.

msv42-rex-jadus

msv42-rex-malak  

msv42-raditz 


Our monitoring system found the issue is related to OS, we are yet working on below 2 servers. 

msv42-bulma
msv42-korin


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Date : 21st Oct 2018

Time : 02:00 PM MYT


Service Disruption Update:

msv42-rex-jadus and msv42-rex-malak servers are up and will resume their operations without any noticeable impact. Also, our monitoring system found the issue is related to OS, we are yet working on below 3 servers. 


msv42-bulma
msv42-korin
msv42-raditz


Till then your patience is much appreciated.


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Date : 21st Oct 2018

Time : 11:30 AM MYT


Service Disruption Update:

Our engineering team is yet working on this issue, We will post another update once it becomes available.


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Dear Valued Customers,

 

Date : 21st Oct 2018

Time : 07:30 AM MYT

 

*** Only client's hosting services hosted on the below-affected servers will be affected ***

 

Affected Servers:

msv42-bulma
msv42-korin
msv42-raditz
msv42-rex-jadus
msv42-rex-malak


Service Disruption Details:

Our Monitoring system found that all services for these servers are not responding.


We will perform a details check on the server and post another updates once it become available.

 

Service Disruption Affects:

During the service disruption period, all services inside these servers will not be available.

 

Best Regards,

 

Support Team
 ......................................

Technical Support Department