Exabytes.my (Malaysia) Support Portal

Date: 29th April 2019

Time: 10.55 AM MYT +0800

All services for affected servers started responding and will now resume their operation without any noticeable service impact.

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Dear Valued Customers,

Date: 29th April 2019

Time: 09:30 AM MYT +0800

ETA : N/A

*** Only clients hosted under below listed servers will be affected ***

Affected servers:

msv33-sh-pantoran.mschosting.com [103.6.198.60]

msv33-lemon.mschosting.com [103.6.198.210]

msv33-mushroom.mschosting.com [103.6.198.209]

msv33-nut.mschosting.com [103.6.198.208]

msv33-sh-antlion.mschosting.com [103.6.198.215]

Services Disruption Details:

Our monitoring system has detected all the services for the affected servers are not responding due to suspected hardware issue. 

We will perform a details check on the servers and post another updates once it become available.

Services Disruption Affects:

During the service disruption period, all services will not be available at the mean time and we're sorry for the inconveniences encountered.

Best Regards,

Support Team

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Technical Support Department