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[COMPLETED] Scheduled Server Maintenance - SSD Windows VPS

Date : 15th June 2019
Time : 10:25 PM MYT

Maintenance update:
Server maintenance has been completed on all mentioned servers has been completed successfully. All services on the affected servers will now resume their operation without any noticeable services impact. 


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Dear Valued Customers,

Date : 15th June 2019
Time :  8:00 PM MYT

ETA : 5 hours


***Only windows VPS clients hosted under Hypervisor list below will be affected ***


Affected Server :

winssdvps01

winssdvps02

winssdvps03

winssdvps04

winssdvps05

winssdvps06

winssdvps07

winssdvps08

winssdvps09

WINVPS01 

WINVPS02


Maintenance Details :
To continuously retain optimum service for our valuable clients and cater the future hosting needs, we will schedule server OS maintenance on the above propose date to update our host server OS (Windows update)


There is nothing to be changed at guest vm OS and the purpose is to address latest Microarchitectural Data Sampling vulnerabilities (MDS).


However, we advise our clients to run windows update at guest level OS and you may contact our support via server-support@exabytes.com for further advise if need.


What is MDS?

MDS (Microarchitectural Data Sampling) is a CPU side vulnerability.


Reference: 

https://portal.msrc.microsoft.com/en-us/security-guidance/advisory/adv190013#ID0EA 


Maintenance Affects :
During the maintenance time frame, All affected virtual machine shall remain inaccessible.


If you have any difficulties after the maintenance, please do not hesitate to contact our 24x7 technical support team by submitting a ticket at https://support.exabytes.com.my.


Best Regards,


Support Team

......................................

Technical Support Department