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[COMPLETED] Scheduled Maintenance - Server Migration

Date: 2nd Aug 2019
Time: 12:11 PM MYT


Migration Update:
The server migrations and consolidation exercises successfully completed, All services on the servers are up and will now resume their operation.

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Dear Valued Clients,

As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out server migrations and consolidation exercises.


Batch A [COMPLETED]

Date: 29th July 2019

Time: 9.00 PM MYT

ETA: 3 hours


Batch B [COMPLETED]

Date: 30th July 2019

Time: 9.00 PM MYT

ETA: 3 hours


Batch C [COMPLETED]

Date: 31st July 2019

Time: 9.00 PM MYT

ETA: 3 hours


Batch D [COMPLETED]

Date: 1st Aug 2019

Time: 9.00 PM MYT

ETA: 3 hours


Batch E [COMPLETED] 

Date: 2nd Aug 2019

Time: 9.00 PM MYT

ETA: 3 hours


What will happen during the migration?

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1. We will shut down and unplug the servers, and move them from current rack to new rack.

2. A downtime is to be expected during the migration exercise. 

3. A separate detailed announcement will be sent to you regarding the actual date of migration of your hosting services/servers.

4. There will be NO changes of IP addresses to your hosting accounts/servers upon the completion of the migration.


What Are The Things You Need To Prepare?

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We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major migration exercise.


Once again, we thank you for your wonderful support, understanding and great patience.


Upon completion of this migration and consolidation exercise, we look forward to providing you with a better service and a better hosting experience with us.


If you have any concerns or questions about this migration exercise, please feel free to contact us at support@exabytes.my


Thank you and have a great day!


Sincerely,


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Support Team

Exabytes Network Sdn.Bhd


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