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[COMPLETED] Scheduled Maintenance - Server Migration 2

Date: 30th Aug 2019

Time: 10:51 PM MYT


Maintenance  Update:

The server migration and consolidation exercises has been completed. All servers are up and will now resume their operation without any noticeable services impact


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Dear Valued Clients,

As part of our continuous commitment to  provide better services and better hosting experience to our valued  clients, Exabytes will be carrying out server migrations and consolidation exercises.


Date: 30th Aug 2019

Time: 10.00 PM MYT

ETA: 1 hour

Estimate 10 minutes of downtime per server


What will happen during the migration?

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1. We will shut down and unplug the servers, and move them from current rack to new rack.

2. A 10 minutes downtime is to be expected during the migration exercise. 

3. A separate detailed announcement will be sent to you regarding the actual date of migration of your hosting services/servers.

4. There will be NO changes of IP addresses to your hosting accounts/servers upon the completion of the migration.


What Are The Things You Need To Prepare?

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We  recommend all clients to run a full data backup of their services with  us to the local desktop/laptop/external drive as an extra precaution for  this major migration exercise.


Once again, we thank you for your wonderful support, understanding and great patience.


Upon completion of this migration and consolidation exercise, we look  forward to providing you with a better service and a better  hosting experience with us.


If you have any concerns or questions about this migration exercise, please feel free to contact us at support@exabytes.my


Thank you and have a great day!


Sincerely,


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Support Team

Exabytes Network Sdn.Bhd