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[COMPLETED] Scheduled Server Maintenance - SSDVPS15

Batch Date : 31 Aug 2019
Batch Time : 09:45 PM MYT


Maintenance Details :

Scheduled server maintenance has been completed. All services will now resume their operation without any noticeable service impact 


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Dear Valued Customers,


*** Only clients subscribed SSD Linux VPS service and match with the nodeid will experience service disruption ***


Batch Date : 31 Aug 2019
Batch Time : 09:00 PM MYT
ETA : 1 hour

Affected Server :

SSDVPS15   with label  nodeid   50


Maintenance Details :

To continuously retain optimum service for our valuable clients and cater the future hosting needs, we will schedule perform a hardware health maintenance on the above propose date.


Maintenance Affects :

During the maintenance time frame, all services under the affected range virtual machine will not be available until its complete.


How to check if your administrate virtual machine host under the affected server list?


In order to verify your operation virtual machine under the affected range, may refer to the step below.


  1. Login to client area login portal via portal (https://billing.exabytes.com.my/mypanel/clientarea.php)
  2. Proceed to click on "Services" > "My Services" from the drop down option list.
  3. Select and click on your active VPS service that intended to verify.
  4. Under the load out result, click on "Additional Information" tab.
  5. The "nodeid" with the reference number shall turn up on your screen.
  6. Verify if the nodeid exists under above affected list. If the number match, that implies your administrate virtual machine are under the scheduled maintenance list and disruption shall expect while the maintenance window kick start.


Should you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Technical Support (Dedicated Server / VPS / Cloud / Colocation ) by submitting a ticket at (https://support.exabytes.com.my/support/tickets/new).




Best Regards,

Support Team
......................................
Technical Support Department