Date: 4 Apr 2020
Time: 2:0 AM MYT
Scheduled maintenance harddisk replacement on the affected servers has been completed. All services on the affected servers will now resume their operation without any noticeable services impact.
Dear Valued Clients,
Date: 3 Apr 2020
Time: 10:00 PM MYT
ETA: 2 hours
*** Only clients hosted on below servers will be affected ***
Some of our shared hosting server harddisk were found degraded and harddisk replacement action needed to arrange.
There is RAID rebuild arrangement after replacement action, significant slowness on server performance during rebuild process will be expected. We expect the RAID rebuild will be completed in the range of 24-48 hours of range once the disk has been replaced.
What is RAID?
Raid Short for Redundant Array of Independent (or Inexpensive) Disks, a category of disk drives that employ two or more drives in combination for fault tolerance and performance. RAID disk drives are used frequently on servers but aren't generally necessary for personal computers.
The server will be under closed monitoring during this window and we shall keep the rebuild progress updated on this support announcement.
All services under aforementioned server will not available during maintenance period.
Technical Support Department