[COMPLETED] Announcement - Degradation of Spam Experts services.

Gaveen Khor

started a topic over 3 years ago

Dear Valued Clients,

Date: 30th June 2021

Who will be affected?

All client's domain that subscribe 'Email spam filtering' (Spam Experts) as Addon.

This includes Shared Hosting and VPS Clients, Cloud Subscribers, Dedicated Server Clients, Co-location Clients, Resellers, etc.

Announcement detail:

There is an degradation performance at one of the gateway cluster server used by Spam Experts for email relaying.

Our team have detached this server only from cluster and allow email queue get deliver via other servers.

Announcement effects:

Incoming/Outgoing email traffic relaying through Spam Experts still run as usual at backend with delaying.

Please do not hesitate to contact us via our helpdesk portal if you still concern regarding this issue after read this announcement.

Best Regards,

Support Team

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Technical Support Department