How to Set Up Two-Factor Authentication in Billing System

To enable 2FA (Two-Factor Authentication) for your billing account, please download the 2FA App on your Android or iOS device.

Android users

IOS users

  1. From the Client Area, navigate to Hello, Name! > Security Settings. 
  2. Click on "Click here to Enable"
  3. Select Time Based Tokens.
  4. Click Get Started.
  5. Scan the QR code with an authentication app such as Google Authenticator or Duo Mobile
  6. Enter in the 6-digit code that the authenticator app generates.
  7. Click Submit.
  8. Record/Save the Backup Code in a safe place in your device.
  9. Click Close.
  10. Two-Factor Authentication is now set up for the user, and will be required when they login in future.

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