How to Connect to Your Mac mini
You can connect to your Mac mini in two ways: SSH (Terminal, text only) and VNC (Screen Sharing, full desktop).
Use the details from your welcome email: replace username with your Mac mini username and x.x.x.x with your Mac mini IP address.
1. Connect with SSH (Terminal)
macOS
- Open Terminal (Applications > Utilities > Terminal).
- Run this command:
ssh -p 8288 username@x.x.x.x
- The first time, type
yesto accept the host key. - Enter your password. Nothing shows on screen while you type. This is normal.
Windows
- Install PuTTY (free) from putty.org and open it.
- Under Session, enter:
- Host Name:
x.x.x.x - Port: 8288
- Connection type: SSH
- Host Name:
- Click Open, accept the host key, then enter your username and password.
2. Connect with VNC (Screen Sharing)
VNC runs through an SSH tunnel. Step A opens the tunnel and Step B connects the viewer. Keep the tunnel window open the whole time you use VNC.
Step A: Open the tunnel
macOS (Terminal):
ssh -p 8288 -L 5901:127.0.0.1:5900 username@x.x.x.x
Enter your password, then leave this window open.
Windows (PuTTY):
- Under Session, enter Host Name
x.x.x.xand Port 8288. - Go to Connection > SSH > Tunnels.
- Source port:
5901. Destination:127.0.0.1:5900. Select Local, then click Add. - Go back to Session, click Open, log in, and leave the window open.
Step B: Connect the VNC viewer
Connect to localhost on port 5901. Do not use the Mac mini IP address here.
macOS: In Finder, choose Go > Connect to Server (Cmd+K), enter:
vnc://localhost:5901
Click Connect, then sign in with your Mac mini username and password.
Windows: Install RealVNC Viewer (free), enter localhost:5901, and sign in with your Mac mini username and password.
When you are done, close the viewer, then type exit in the tunnel window (macOS) or close the PuTTY window (Windows).
Troubleshooting
| Connection timed out | Check that you are using port 8288 for SSH. Do not use port 22. |
| Permission denied | Check your username and password from the welcome email. |
| VNC will not connect | Make sure the tunnel window is still open, and that the viewer points to localhost:5901. |
| Port 5901 already in use | Use another local port such as 5902 in the tunnel and the viewer. |
Still cannot connect? Open a ticket with our Technical Support team and include the step where it fails.