1. cPanel

How can I log in to my cPanel hosting account?
There are several options to login to your cPanel Option 1: Login via client area Option 2: Login via http://domainname/cpanel or https://serverhost...
Tue, 25 Aug, 2020 at 4:25 PM
What happens after I purchase a web hosting?
Once you receive a confirmation that your order has been successful, our customer service team shall activate the hosting account. Upon activation, you ...
Fri, 28 Aug, 2020 at 10:09 AM
How Do I reset my cPanel password from client area?
The default cPanel login details shall be sent to your registered primary email address upon hosting activation.  However shall you have forgotten the l...
Tue, 25 Aug, 2020 at 4:25 PM
I can't access cPanel. What should I do?
Below are the common errors encountered while accessing to the cPanel 1) Invalid login credentials error - This error closely related to having input i...
Tue, 25 Aug, 2020 at 4:26 PM
I have both hosting and domain with Exabytes. Do I still need to change the nameservers?
For our shared hosting packages, shall a domain name is registered along with the hosting account order, the DNS will be updated automatically to refer to y...
Tue, 25 Aug, 2020 at 4:26 PM
I have hosting account with Exabytes but domain with third party . How Do I change the nameservers?
Shall you register the domain with third party provider and purchase a hosting account with us, you may need to login to your domain provider's control...
Tue, 25 Aug, 2020 at 4:26 PM
How can I check the content of my website before switching the DNS records?
When you transfer a working website to us, you can check how it resolves from our server before updating the DNS in order to make sure there will be no serv...
Tue, 25 Aug, 2020 at 4:26 PM
What should I do if I didn’t receive a Welcome Email for my hosting package?
Please check for the Welcome Email in both Inbox, Junk/Spam folder.  Shall you have verified that you do not receive the Welcome Email, please do not he...
Tue, 25 Aug, 2020 at 4:26 PM
How do I upload my site?
There are many options to upload the web files to the hosting account: Option 1 - Create a FTP account and upload files via FTP Client (File Zilla) ...
Tue, 25 Aug, 2020 at 4:26 PM
How Do I Check My Hosted Server?
Option 1: You can look up the server hostname in your Welcome Email -> Hosting package details section Option 2: You may login to your cPanel -> S...
Tue, 25 Aug, 2020 at 4:26 PM