Call Tracking

Setting 12 hours or 24 hours time-format in Scheduled Calls
You may choose the Time Format in 24 Hr Clock or 12 Hr Clock. You may access via Settings > Widget Settings > Schedule Page > Time Format
Mon, 5 Oct, 2020 at 11:39 AM
Google Calendar Integration
Sync your Google Calendar with your Novocall call scheduling With Google Calendar, you'll be able to sync you or your sales agents' schedules wit...
Mon, 5 Oct, 2020 at 11:39 AM
Call Leads Tab in Novocall
Find all the information about your call leads here, including call history, source and more. In the Call Log page, you'll be able to find all the inf...
Mon, 5 Oct, 2020 at 11:39 AM
Install Novocall on your WordPress site
Step 1: Add Novocall Plugin In your WordPress account > Click on Plugins tab > Click on “Add New” from the dropdown menu. Search fo...
Mon, 5 Oct, 2020 at 11:39 AM
Message Page in Novocall
Customize the text display of your widget in the "Message" section. Customize the text display of your widget in the "Message" section....
Mon, 5 Oct, 2020 at 11:40 AM
Customize: 2 Step Customization
Make Novocall widget your own with a couple of simple design customizations. After installing the widget on your website, it's time to: (i) Set up ca...
Mon, 5 Oct, 2020 at 11:40 AM
Scheduled Callbacks
Automated your scheduled calls with Novocall. The Scheduled Callback feature allows customers to schedule a callback at a different time. The scheduled cal...
Mon, 5 Oct, 2020 at 11:40 AM
Customize WhatsApp number
The WhatsApp function allows your users to drop you a WhatsApp text, if they prefer that compared  to an instant or scheduled callback.  By addin...
Mon, 5 Oct, 2020 at 11:40 AM
Google Analytics: Integrate calls with web data
Gain further web insights by integrating Google Analytics with Novocall Step 1 – Create a New Goal Log into your Google Analytics account > "...
Mon, 5 Oct, 2020 at 11:40 AM
Call Reps Tab in Novocall
Configure your call representatives here. In the Call Reps tab, you'll be able to set up your call reps, arrange their answering order, enable or disa...
Mon, 5 Oct, 2020 at 11:40 AM