[COMPLETED] Server Account Migration for Windows shared Hosting Account

Date: 21st Jun 2016
Time: 4:00 PM MYT +0800

Migration Update:

SMTP11 account has successfully rellocate to new hosting environment with operate swiftly.

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Date: 21st Jun 2016
Time: 1:00 PM MYT +0800

Migration Update:

As of SMTP11 service not functioning this morning. An immediate respond of rellocate the service to new server has been arrange with earlier than scheduled migration time to resinstate the services.

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Date: 21st Jun 2016
Time: 8:00 AM MYT +0800

Migration Update:

Due to server Claymore (110.4.46.101) migration has consume longer time than expect, we have decided to call off the migration on date 20th Jun and rescheduled to 21st June (8pm) to resume with alternate migration method.

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Dear Valued Clients,

We will arrange migrate action on selected server listed below to the new server environment to retain optimum hosting experience. Detail of the affected server listed below.

Batch 04
Migration Date / Time : 20 June 2016, 8pm (MYT 0800)

ETA : 3 hours

Affected Server & IP : Claymore (110.4.46.101)

Affected Services : Mysql service will not available during maintenance window. All domain database service refer to this server shall affected.
Migration Status : Due to process consume longer time than expect. Migration on scheduled date 20th June has cancelled and rescheduled to 21st June, 8pm (MYT 0800).
Migration Status : Completed

Migration Date / Time : 21st June 2016, 8pm (MYT 0800)
ETA : 2 hours

Affected Server & IP : SMTP11 (110.4.46.177)

Affected Services : Mail service will not available during maintenance window. All domain mail service refer to this server shall affected.
Migration Status : Completed

Migration Date / Time : 22nd June 2016, 8pm (MYT 0800)
ETA : 2 hours

Affected Server & IP : SMTP3 (110.4.46.7)

Affected Services : Mail service will not available during maintenance window. All domain mail service refer to this server shall affected.
Migration Status  :  Completed

Migration Date / Time : 23rd June 2016, 8pm (MYT 0800)
ETA : 2 hours

Affected Server & IP : Garuda (110.4.46.160)

Affected Services : Mail service will not available during maintenance window. All domain mail service refer to this server shall affected.
Migration Status : Completed

Migration Date / Time : 24th June 2016, 8pm (MYT 0800)
ETA : 2 hours

Affected Server & IP : Katana (110.4.46.99)

Affected Services : Web hosting control panel (Website Panel) will not available during maintenenace window, user unable to enter website panel to perform any add, modify, or remove action during this period.
Migration Status : This migration will postpone until further notice due to recent decision of stop development from Website Panel and shift over to new hosting panel (MSP Panel). Our team is middle of test out the platform before implement to users.


Migration Detail :
1. During the migration, all specify affected services shall experience disruption.
2. The IP Address of Web/FTP server will NOT be changed upon the completion of the migration.
3. All control panel login, FTP accounts and DNS IP will remain unchanged.


Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my. If you have any enquiries regarding to above server migrate exercise. Thank You!

Best Regards,

 

Support Team


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Technical Support Department