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[COMPLETED] Services Disruption - Katana cluster control panel

Date: 15th June 2017
Time: 5.30 PM MYT +0800

Services Disruption Update:

Control panel accessing issue has been resolved within time. Server is up with all services and will now resume their operations smoothly without any noticeable service impact.   

Thank you for your patience and have a nice day!


Dear Valued Customers,

Date: 15th June 2017
Time: 3.30 PM MYT +0800
ETA  : N/A

Services Disruption Detail:
Our control panel (MSPControl) of Windows shared hosting cluster: Katana is having an access issue and we are working on it.



Access with IP, 


Not Available

Access with cp.domain name or

We will perform a details check on the server and post another updates once it become available.

Services Disruption Affects:
During the service disruption period, access with domain or hostname is not available. 


Kindly use IP to access your hosting account control panel and we're sorry for the inconveniences encountered.

Best Regards,

Support Team
Technical Support Department